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Risk & Control Operations Analyst 1 at Citi

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Assurance, Training, Development, Performance Evaluation, Problem Solving, Technical Experience, Microsoft Office, Retail Banking, Compliance, Vendor Audit, Risk and Control, Quality Control, Process Audit, Customer Solutions, Product Mastery, Process Mastery, Policy Mastery

Industry

Financial Services

Description

Keeps abreast of best practices in Quality Assurance. Provides input with regards to all training and development needs for assigned personnel. Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc. Applies basic understanding of how own area integrates within own subject area. Makes evaluative judgments to solve problems based on analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents. Direct impact by ensuring the quality of tasks provided by self and others on team. Exchanges ideas and information in a concise and logical manner with tact and sensitivity to audience diversity. May act as backup for manager. Minimum 5+ Years of Experience Experience in Retail Banking Operation with Hands on experience in products like debit/credit cards, lending products, loans, payments and transactions. Experience in Compliance, Vendor Audit, Risk and Control, Quality Control, Process Audit Solid skills in Microsoft Office suite (e.g. Word, Excel, Outlook) Experience as a Customer Solutions Officer is preferred; possesses Product, Process and Policy Mastery Previous experience as a Process Control Officer (Intermediate Level) and/or has had similar Banking/Audit experience Bachelor's/University degree or equivalent experience ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

The Risk & Control Operations Analyst 1 is responsible for maintaining quality assurance practices and evaluating the performance of assigned personnel. They also provide input on training needs and make recommendations regarding promotions and terminations.