ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Salvos Stores is a top retail organization committed to delivering outstanding shopping experiences for our customers. With 400 retail stores nationwide, we’re on a mission to create positive change for both people and the planet. Our stores sell and recycle preloved goods with profits supporting The Salvation Army’s vital community programs. These programs bring hope to those in need, working to end hunger and homelessness, and strengthen families and communities.

HOW TO APPLY

If you’re excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboratio

We’re looking for a proactive Risk Coordinator to support our retail division by enhancing safety, reducing shrinkage, and embedding a culture of compliance across our Salvos stores and logistics network within Victoria, ACT and TAS division. This is a permanent full-time position based at our Blackburn office.
Reporting to the National Risk Manager, this role plays a key part in protecting our staff, customers, and assets. You’ll work closely with Store and Area Managers, conduct risk assessments, respond to incidents, and lead initiatives that minimize operational risk and financial loss — all while helping us deliver on our community-focused mission.

Key Responsibilities:

• Loss Prevention & Investigation: Support the implementation of a loss prevention strategy by monitoring store operations and identifying fraud, shrinkage, or stock discrepancies. Conduct investigations and assist with follow-up actions to reduce financial loss.
• Incident & Risk Response: Coordinate responses to operational and security-related incidents, including suspected theft, fraud, or property damage. Work with store teams and external stakeholders to document and investigate events, supporting ongoing risk mitigation.
• Operational Risk Support: Support store teams to identify and manage operational risks across stock handling, processes, and customer interactions.
• Compliance Monitoring: Conduct compliance checks and audits to ensure policies, procedures, and retail regulations are being met.
• Policy & Procedure Awareness: Promote awareness of risk-related policies and procedures, reinforcing the importance of following SOPs.