Risk Coordinator at The Salvation Army

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Risk Management, Loss Prevention, Data Analysis, Compliance Monitoring, Incident Investigation, Fraud Detection, Operational Risk Management, Relationship Building, Communication Skills, Security Systems, Site Audits, Retail Operations, Attention to Detail, Proactive Approach, Problem Solving, Team Collaboration

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Salvos Stores is a top retail organization committed to delivering outstanding shopping experiences for our customers. With 400 retail stores nationwide, we're on a mission to create positive change for both people and the planet. Our stores sell and recycle preloved goods with profits supporting The Salvation Army's vital community programs. These programs bring hope to those in need, working to end hunger and homelessness, and strengthen families and communities. ABOUT THE ROLE We’re looking for a proactive Risk Coordinator to support our retail division by enhancing safety, reducing shrinkage, and embedding a culture of compliance across our Salvos stores and logistics network within NSW/ACT division. This is a permanent full-time position based at our Redfern office. Reporting to the National Risk Manager, this role plays a key part in protecting our staff, customers, and assets. You’ll work closely with Store and Area Managers, conduct risk assessments, respond to incidents, and lead initiatives that minimise operational risk and financial loss — all while helping us deliver on our community-focused mission. Key Responsibilities: Loss Prevention & Investigation: Support the implementation of a loss prevention strategy by monitoring store operations and identifying fraud, shrinkage, or stock discrepancies. Conduct investigations and assist with follow-up actions to reduce financial loss. Incident & Risk Response: Coordinate responses to operational and security-related incidents, including suspected theft, fraud, or property damage. Work with store teams and external stakeholders to document and investigate events, supporting ongoing risk mitigation. Operational Risk Support: Support store teams to identify and manage operational risks across stock handling, processes, and customer interactions. Compliance Monitoring: Conduct compliance checks and audits to ensure policies, procedures, and retail regulations are being met. Policy & Procedure Awareness: Promote awareness of risk-related policies and procedures, reinforcing the importance of following SOPs. ABOUT YOU You bring experience in retail or compliance, a sharp eye for detail, and a proactive approach to preventing loss and identifying risk. You're confident with investigations, data analysis, and supporting secure, efficient store operations. Key capabilities: A relevant qualification in Security Management, Risk Management, or a related field is desirable. Demonstrated experience in a similar role, preferably within a retail or not-for-profit environment. Strong background in retail operations, loss prevention, or risk/compliance, ideally within a fast-paced or multi-site environment. Solid understanding of fraud detection, stock loss/shrinkage, and incident investigation processes. Hands-on experience with security systems such as CCTV, alarm systems, and POS monitoring tools. Demonstrated ability to conduct site audits, identify operational risks, and support compliance with workplace and retail regulations (e.g. ACCC, Fair Work). Skilled in analysing data to identify trends, irregularities, and areas for improvement, with the ability to produce clear, actionable reports. Proactive and detail-oriented, with strong relationship-building and communication skills across all levels of the organisation. Willing and able to travel regularly to stores, warehouses, and other operational sites across the network. WHY WORK FOR US? TSA offers an inclusive work culture and strong opportunities for career development. In return we also offer benefits such as; An attractive salary including NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits ($2650). On site parking. Hybrid working environment. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits. Novated car leasing, discounts on car hire and purchase. Employee Assistance Program - Independent confidential counselling service. HOW TO APPLY If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

The Risk Coordinator will support the retail division by enhancing safety, reducing shrinkage, and embedding a culture of compliance across Salvos stores. This includes conducting risk assessments, responding to incidents, and leading initiatives to minimize operational risk and financial loss.