Full job description

Job Description:

Lead and manage the Risk-FA team in reviewing and approving withdrawal requests, monitoring deposits and cash flow, and detecting unusual transactions and accounts. Assign tasks, arrange shift schedules, and monitor team performance to ensure cases are handled accurately and on time. Make final decisions on large, complex, or high-risk transactions, and review account/IP/device analysis submitted by staff. Oversee daily reconciliation of deposits, withdrawals, and payment channel balances, and investigate any discrepancies. Assess fraud risk and promotion abuse, evaluate the financial impact of promotional programs, and propose appropriate conditions to control costs. Build, update, and enforce SOPs, risk rules, and approval limits. Act as the main point of contact with CS, Payment, and Censor teams to resolve escalated cases. Prepare daily/weekly/monthly risk and financial reports (transaction volume, bonus cost, losses from fraud, etc.) and report directly to the Manager. Train, coach, and evaluate team members.

Requirements:

* At least 2 years of experience in Risk Control, Finance, Payment, or Online Gaming, including at least 1 year in a leader or supervisor role

* Background in Finance, Accounting, Banking, or a related field is preferred

* Strong logical thinking and data analysis skills; highly sensitive to numbers, cash flow, and unusual patterns

* Solid understanding of reconciliation, common fraud types, promotion abuse, and multi-account behavior

* Able to make quick, sound decisions under pressure and handle urgent or sensitive cases

* Good leadership skills: able to assign work, motivate the team, and resolve internal issues

* Honest, able to maintain strict confidentiality, and set an example in following SOPs and shift schedules

* Willing to work flexible shifts and be on call for urgent cases when needed

* Proficiency in Excel/Google Sheets is required; experience with SQL or BI tools is a plus

Skills required:

Team leadership, financial and data analysis, reconciliation, risk/fraud detection, decision-making, problem-solving, SOP and process building, reporting, cross-team communication and coordination, time management, training and coaching.

Overview

Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai’s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate. Our portfolio spans Lifestyle & Entertainment, Destinations, Real Estate, Hospitality, and F&B, including Skydive Dubai, Deep Dive Dubai, XDubai, Dubai Harbour, Kite Beach and more.

As Shamal Holding continues to grow, we’re in search of an Assistant Manager – Enterprise Risk Management. In this role, you will enable consistent, forward-looking management of enterprise risk by coordinating the Group ERM framework, translating risk information into clear management insight and supporting risk owners to implement effective mitigation. The role provides reliable analysis and governance discipline across the risk cycle, while influencing stakeholders through evidence, facilitation and practical guidance.

Responsibilities

• An accurate and current enterprise risk profile is maintained, with material risks, interdependencies and changes clearly identified and prioritised.
• Risk appetite measures and key risk indicators provide timely visibility of exposures, breaches and emerging trends for management action.
• Risk reporting is concise, evidence-based and delivered to agreed governance timelines, enabling informed discussion and decision-making.
• Risk owners maintain practical mitigation plans with clear accountability, milestones and escalation of overdue or ineffective actions.
• Business units apply the ERM framework consistently, supported by proportionate guidance, facilitated risk workshops and quality review.
• Emerging, geopolitical and regulatory risks are assessed and translated into relevant scenarios, implications and recommended responses.
• Risk data, dashboards and GRC tools are improved to strengthen data quality, traceability, efficiency and management insight.
• Risk awareness is embedded through practical communications, targeted learning and an effective network of risk champions.
• Cross-functional projects incorporate risk considerations early, with dependencies and control requirements clearly articulated.
• The Executive Director is supported with sound analysis, meeting materials and appropriate representation in delegated forums.

Qualifications

• Bachelor's degree in Risk Management, Finance, Business, Economics, Engineering or a related discipline.
• Relevant certification such as IRM, ISO 31000, CRMA, CIA, FRM, PRM, CERA or GRCP is advantageous.
• 7-9 years of progressive experience in enterprise risk, governance, audit, assurance or a related discipline.
• Experience coordinating risk assessments, maintaining enterprise risk information and producing management-level risk reporting.
• Practical knowledge of recognised ERM frameworks, risk appetite, KRIs, controls, mitigation planning and GRC systems.
• Demonstrated ability to analyse complex information, facilitate senior stakeholder discussions and influence outcomes without direct authority.

 Full job description

Job Description:

Lead and manage the Risk-FA team in reviewing and approving withdrawal requests, monitoring deposits and cash flow, and detecting unusual transactions and accounts. Assign tasks, arrange shift schedules, and monitor team performance to ensure cases are handled accurately and on time. Make final decisions on large, complex, or high-risk transactions, and review account/IP/device analysis submitted by staff. Oversee daily reconciliation of deposits, withdrawals, and payment channel balances, and investigate any discrepancies. Assess fraud risk and promotion abuse, evaluate the financial impact of promotional programs, and propose appropriate conditions to control costs. Build, update, and enforce SOPs, risk rules, and approval limits. Act as the main point of contact with CS, Payment, and Censor teams to resolve escalated cases. Prepare daily/weekly/monthly risk and financial reports (transaction volume, bonus cost, losses from fraud, etc.) and report directly to the Manager. Train, coach, and evaluate team members.

Requirements:

* At least 2 years of experience in Risk Control, Finance, Payment, or Online Gaming, including at least 1 year in a leader or supervisor role

* Background in Finance, Accounting, Banking, or a related field is preferred

* Strong logical thinking and data analysis skills; highly sensitive to numbers, cash flow, and unusual patterns

* Solid understanding of reconciliation, common fraud types, promotion abuse, and multi-account behavior

* Able to make quick, sound decisions under pressure and handle urgent or sensitive cases

* Good leadership skills: able to assign work, motivate the team, and resolve internal issues

* Honest, able to maintain strict confidentiality, and set an example in following SOPs and shift schedules

* Willing to work flexible shifts and be on call for urgent cases when needed

* Proficiency in Excel/Google Sheets is required; experience with SQL or BI tools is a plus

Skills required:

Team leadership, financial and data analysis, reconciliation, risk/fraud detection, decision-making, problem-solving, SOP and process building, reporting, cross-team communication and coordination, time management, training and coaching.