Position: Risk, Fraud and Compliance Analyst
Reporting to: Risk, Fraud and Compliance Officer
Status: Permanent
Salary: £30,000 per annum
Hours: Full-Time (37.5 hours Monday-Friday)
Based: Reading

SKILLS/ATTRIBUTES:

• Eager to learn and team player approach
• Assess potential risk exposure
• Possess strong IT skills
• An ability to multitask and prioritise effectively
• Analyse information with a key eye for detail
• Strong organisation and time management skills
• Can approach problems in a thorough and logical manner
• Strong telephone and customer service skills
• Be a confident decision maker
• Must be a quick learner, willing to learn new processes and procedures
• Ability to function effectively in a fast-paced, ever changing work environment with multiple priorities
• Possess and be able to evidence strong leadership skills

BENEFITS:

• Your birthday off (paid)
• Company events
• Company pension
• Health and wellbeing programme
• Referral programme
• Free eye test and payment contribution towards glasses at Specsavers
• Access to PERKBOX and monthly credit added to your account
• Dress down Friday
• Annual awards ceremony
  We take pride in our employees being a team of diverse and inclusive individuals. Every employee is considered equal to opportunities and progression. We strive to create an environment where everyone feels valued and respected.
  Due to the nature of our business all prospective employment offers will be subject to a satisfactory disclosure from the Criminal Records Bureau in accordance with the Rehabilitation of Offenders Act 1974 and the Police Act 1997.
  Note: This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business. The post-holder will be expected to participate in this process and we would aim to reach agreement on any changes

THE ROLE:

Reporting into the Head of Risk and Compliance, the Compliance Risk, Fraud and Compliance Officer will be responsible for assisting in overseeing areas of exposure to the business, internal auditing across all Operations and Sales functions, monthly and annual review of PCI meetings and proposing and maintaining processes, calculating, and reviewing operational risk and compliance matters, and maintaining relationships with strategic partners.
Reporting into the Risk, Fraud and Compliance Officer and working as part of the department’s Compliance Operation, the Risk, Fraud and Compliance Analyst will be responsible for monitoring areas of exposure, maintaining internal processes, calculating and reviewing operational risk and compliance matters, and monitoring the Company’s Fraud Detection System (FDS) for unusual patterns or behaviour.

DAILY RESPONSIBILITIES:

Rapidly develop a thorough commercial, regulatory and risk understanding of the payments industry and the market sector we operate within, together with a thorough understanding of the services we have on offer.

• Monitor and Company’s Fraud Detection System to ensure it is correctly tracking potential fraud risks.
• Review system duplications for any suspicious accounts.
• Reporting of suspected fraudulent payments and other areas of concern flagged by the FDS system.
• Monitor, track and report on any other risk events facing the business.
• Report on themes and trends for monthly and adhoc reports.
• Detect and immediately report any money laundering concerns.
• Complete investigations with into suspicious transactions or activity.
• Review merchant applications that present concerns in compliance with KYC/AML regulations.
• Complete post sanction reviews of merchants in compliance with KYC/AML regulations.
• Act as first point of contact for queries relating to the UTP Shield alert system.
• Act as first point of contact for internal queries relating to risk, fraud, and compliance.
• Review requests for data deletion from previous service users and complete once confirmed.