Stake Center Locating is looking for a Risk Manager to join our team in Greensboro, NC, reporting directly to the Chief Executive Officer/Chief Financial Officer. The Risk Manager is responsible for overseeing the company’s risk management functions, with a particular focus on claims management, insurance policy management, and litigation tracking. This role will lead the development and implementation of strategies to mitigate risks, oversee the claims management process, manage insurance coverage, and track litigation activities, ensuring that the organization is well-protected and compliant with all regulatory requirements.

EDUCATIONAL REQUIREMENTS

• Bachelor’s degree in Risk Management, Finance, Business Administration, Law, or a related field; a Master’s degree or professional certification (e.g., Certified Risk Manager (CRM), Associate in Risk Management (ARM), or relevant legal qualification) is preferred.

QUALIFICATIONS

• Minimum of 8-10 years of experience in risk management, with specific expertise in claims management, insurance policy management, and litigation tracking.
• Proven experience in negotiating and managing insurance policies and handling complex claims and litigation.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions and develop strategic solutions.
• Excellent communication and interpersonal skills, with experience presenting to senior management and stakeholders.
• Proficiency in risk management software and tools, as well as MS Office Suite (Excel, Word, PowerPoint).
• Attention to detail and strong organizational skills.
• Ability to work under pressure and meet tight deadlines.
• High degree of accuracy and keen attention to detail.
• Ability to work effectively in a team-oriented environment and manage multiple priorities.

• Claims Management:
• Develop and implement strategies, policies, and procedures for effective claims management.
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• Oversee the entire claims process, including investigation, documentation, negotiation, and settlement.

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• Coordinate with legal counsel, insurance adjusters, and external consultants to manage and resolve complex or high-value claims.

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• Analyze claims data to identify trends, monitor performance, and develop strategies for loss prevention.

• Insurance Policy Management:
• Manage the selection, procurement, and renewal of insurance policies, ensuring appropriate coverage for the organization’s needs.
• Collaborate with insurance brokers and carriers to negotiate terms, premiums, and coverage limits.
• Review and assess insurance policies to ensure alignment with the company’s risk profile and regulatory requirements.
• Monitor and manage insurance-related documentation, ensuring all policies are current and compliant.
• Litigation Tracking:
• Develop and oversee a comprehensive litigation tracking system to monitor ongoing legal cases and their potential impact on the organization.
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• Coordinate with external counsel to track litigation progress and manage associated risks.

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• Analyze litigation outcomes and trends to inform risk management strategies and insurance coverage.

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• Provide regular reports and updates on litigation status, potential risks, and financial implications to senior management.

• Risk Assessment and Mitigation:
• Conduct thorough risk assessments to identify potential exposures related to claims, insurance, and litigation.
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• Develop and implement risk mitigation strategies to minimize the likelihood and impact of adverse events.

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• Collaborate with other departments to integrate risk management practices into operational and strategic planning.

• Reporting and Documentation:
• Prepare detailed reports on claims management, insurance policy performance, and litigation tracking for senior management and the board of directors.
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• Maintain accurate records of all claims, insurance policies, and litigation activities.

• Stakeholder Communication:
• Act as the primary liaison for internal and external stakeholders regarding claims, insurance, and litigation matters.
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• Provide guidance and support to employees on risk-related issues and procedures.

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• Build and maintain relationships with insurance providers, brokers, legal professionals, and industry peers.

• Compliance and Best Practices:
• Ensure compliance with all legal, regulatory, and industry requirements related to risk management, insurance, and litigation.
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• Stay current with industry trends, emerging risks, and regulatory changes to continuously improve risk management practices.

• Team Leadership:
• Lead and mentor a team of risk management professionals, providing guidance, support, and development opportunities.
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• Oversee departmental budgets and resource allocation related to risk management, claims, insurance, and litigation.