Responsibilities
Team Introduction
In line with the globalization strategy and vision of the company, the Global Payments team builds a platform to provide cross-border payment solutions for all ByteDance’s products and services, that are growing rapidly worldwide. This is an exciting opportunity to make an impact on global scale across all ByteDance’s business usecases.

Responsibilities

• Perform investigation and analysis on potential fraud cases/trend
• Deep drill into case/transaction to identify fraudulent activity such as account take over, payment group fraud, friendly fraud, theft and similar other risks
• Discover new fraud trends by analyzing accounts and transaction patterns
• Review all alerts from external sources and to ensure that appropriate actions are taken to mitigate fraud
• Generate suspicious activity reports and risk management reports for stakeholders
• Good understanding of Card scheme dispute rules (e.g. Visa, MasterCard, UnionPay).
• Perform investigation and present evidence on chargeback cases, set appropriate representation strategy to decrease financial loss

Qualifications

MINIMUM QUALIFICATIONS:

• 5+ years of experience in payment risk control and has a good understanding of the international payment industry
• Strong investigative ability, internet research, organizational, and analytical skills
• Experience in and/or demonstrable knowledge of domains such as risk, payments, ecommerce

PREFERRED QUALIFICATIONS:

• Proactive and passionate toward fraud investigation
• Data analysis capability is preferred (e.g. SQL skill), strong logic ability, experience in case analysis and strategy is preferred
• Team management experience will be a plus
  Job Information
  About Us
  Founded in 2012, ByteDance’s mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
  Why Join ByteDance
  Inspiring creativity is at the core of ByteDance’s mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
  As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
  Diversity & Inclusion
  ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too

• Perform investigation and analysis on potential fraud cases/trend
• Deep drill into case/transaction to identify fraudulent activity such as account take over, payment group fraud, friendly fraud, theft and similar other risks
• Discover new fraud trends by analyzing accounts and transaction patterns
• Review all alerts from external sources and to ensure that appropriate actions are taken to mitigate fraud
• Generate suspicious activity reports and risk management reports for stakeholders
• Good understanding of Card scheme dispute rules (e.g. Visa, MasterCard, UnionPay).
• Perform investigation and present evidence on chargeback cases, set appropriate representation strategy to decrease financial los