About the job

About UsEstablished in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.

Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.

Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.

1. ResponsibilitiesSupport risk operations by conducting campaign reviews, activity data quality checks, case reviews, and user behaviour analysis based on operational needs
2. Perform in-depth analysis combining internal and external data to provide actionable insights supporting operational decisions, strategy development, and model iteration
3. Continuously monitor data, define risk indicators, optimise workflows, and establish a standardised risk operations framework to improve operational efficiency
4. Maintain strong cross-functional relationships with Marketing, Operations, Customer Service and other teams to ensure smooth execution of campaigns and risk control strategies

1. RequirementsBachelor's degree or above; 2+ years of experience in data analysis or data operations, with exposure to at least one of the following: business risk control, marketing anti-fraud, account security, or fund security
2. Proficient in SQL with the ability to conduct independent data analysis; experience with R or Python is a plus
3. Strong business acumen and risk intuition, with solid logical thinking and data sensitivity — candidates should be able to identify risks from anomalous data and articulate the underlying causes
4. Fluency in spoken Mandarine is a plus

Why Join UsAt Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include:- Study Growth Fund: We support your professional development and continuous learning.- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Retail Banking Operations | Relationship Management | Cross-selling | Client Relationship Management (CRM) | Customer Acquisition | Customer Retention Strategies | Financial Services | Banking Product Knowledge | Sales Strategy Development | Client Servicing | Customer Query Resolution | Regulatory Compliance | Record Management | Financial Planning Support | Branch Operations | Business Development | Stakeholder Communication | Team Collaboration | Project Coordination | Complaint Management | Escalation Handling