JOB REFERENCE 327877

RM Account Export Product Manager - Farringdon/Hybrid (BC8N)
£4800 or £4300 as cash via payroll each month (£358.33) Car allowance plus Healthcare, 18% annual bonus potential with 27.5 days annual leave, plus bank holidays, increasing to 30 days after 10 years service
Permanent, Full time
Royal Mail Farringdon/Weekly presence in London Farringdon expected
Are you a strategic thinker with a passion for international markets and customer-centric innovation? We’re looking for a Senior Export Product Manager to lead the performance, development, and strategy of our International Export account products. This is a high-impact role with group-wide influence, offering the opportunity to shape a £400m revenue line and deliver exceptional value to our account customers.

ABOUT YOU

We’re looking for someone who brings:

• Deep knowledge of International Export account products and customer needs.
• Strong commercial acumen and experience managing revenue lines.
• A minimum of 5 years in product management, marketing, or a similar commercial role.
• Proven ability to communicate strategy across cross-functional teams.
• Confidence in navigating ambiguity and shifting priorities.
• Strong analytical skills with the ability to interpret trends and performance data.
• Expertise in Excel and executive-level briefing materials.
• A customer-obsessed mindset balanced with business profitability.
• Preferred: Degree in a relevant business or marketing discipline.

As Senior Export Product Manager, you’ll:

• Lead the strategy and performance of International Export account products.
• Provide expert insight to the Head of International Products and International Board.
• Monitor and drive volume, revenue, and customer satisfaction performance.
• Deliver monthly performance insights for governance and decision-making.
• Act as the Subject Matter Expert for all International Export account products.
• Own product specifications and sign off on developments, campaigns, and digital content.
• Support Sales with training, product briefings, and sell-against strategies.
• Manage cost-of-goods-sold budgets and contribute to financial forecasting.
• Act as the escalation point for complex product-related queries and issues.