RETURNS OFFICER / MATERIAL HANDLER POSITION AVAILABLE

We are looking for experienced RMA/Returns Officer with strong computer skills to join the team for an immediate start.

REQUIREMENTS:

• 2-3 Years Experience in a similar role.
• Must have good communications skills
• Must be competent in microsoft excel.
• SAP experience highly regarded but not essential as training would be provided.
• Must have good problem solving, time management and organisational skills.
• Must have a great eye for detail.
• Forklift license and RF gun experience highly regarded but not essential
• Some heavy lifting required (Minimum 18kg)
  Job Type: Casual
  Salary: $32 – $33 per hour

Schedule:

• Must be available Monday – Friday
• 7:00am – 3:00pm

Work Location: In person
Job Type: Casual
Pay: $32.00 – $33.00 per hour
Work Location: In person
Expected Start Date: 01/08/202

RESPONSIBILITIES:

• Process daily Returned Merchandise Authorization (RMA) transactions and update all records on system.
• Undertaking inspections for all returned products.
• Data entry, database and inventory management
• RMA’s will need to be reconciled with customer documentation.
• Advise clients of any discrepancies and resolve.
• Create manual delivery documents if and when required
• Email – respond to clients emails in timely manner
• Provide exceptional customer service support and guidance to our clients
• On a monthly basis look to prepare and Send Good RMA’s out for refurbishment, also for scrap RMA’S organise scrapping as per procedures
• Assist in Stocktake Preparation
• Follow company policy and procedure
• Other duties as required
  On occasions you will also need to assist with Pick \Pack and shipping of orders via our WMS SAP