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RMA Specialist at Orpak

Yaqum, Center District, Israel -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Repair, Failure Analysis, Diagnostics, Testing, Component-Level Repair, Leadership, Collaboration, Documentation, Communication, Organizational Abilities, RMA Processes, MS Office, Reporting Tools

Industry

Software Development

Description

The RMA Specialist is responsible for advanced troubleshooting, testing, and repair of returned high‑reliability electronic products. The role includes performing failure analysis, supporting root‑cause investigations, generating reports. Responsibilities · Perform diagnostics, testing, and component‑level repair of returned units per work instructions and quality standards. · Prepare failure analysis reports for internal and customer use. · Collaborate with Engineering, QA, and Production to resolve recurring issues and improve processes. · Lead and train RMA technicians and monitor team performance/metrics. · Ensure on‑time repair schedules and maintain accurate, audit‑ready documentation. Requirements · 4+ years’ experience in troubleshooting/repair in production or engineering environments. · Associate degree or equivalent experience. · Strong diagnostic skills, organizational abilities, and leadership capabilities. · Experience with RMA processes – advantage. · Proficiency with MS Office and reporting tools. · Strong communication skills and ability to work independently.

Responsibilities

The RMA Specialist is responsible for advanced troubleshooting, testing, and repair of returned high-reliability electronic products. This includes performing failure analysis, supporting root-cause investigations, and generating reports.