Company Description
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
Job Description

THE OPPORTUNITY

We are seeking a creative, collaborative, and proactive Internal and System Communications Manager to join the RMHC Global team. Reporting to the Director of Internal and System Communications, you will be a key member of the team, working in tandem with communications, field operations, marketing, learning and development and more.
You will shape and manage internal communications programs for Global team employees, Chapter leaders and the Global Board of Trustees. This role will support existing initiatives as well as lead the execution of new ones. You will work closely with cross-functional teams across the organization to enhance internal communications and strengthen System-wide messaging to Chapters in support of the RMHC mission and priorities.

JOB DESCRIPTION

The RMHC Internal and System Communications Manager will be responsible for establishing and executing an internal and System communications strategy.

• Partner with the business to drive effective and efficient communications, through the development of internal communications strategies
• Act as a trusted advisor on communications strategies and best practices for internal stakeholders
• Drive proactive and reactive communication planning to clearly communicate organizational initiatives and projects to employees and the RMHC System that drive awareness, pride, and collaboration
• Plan, edit and write compelling content for a variety of internal communications mediums and System resources
• Draft messages, scripts, and PPT presentations for the Senior Leadership Team (Examples: Conference presentations, emails, System videos)
• Develop and support the communications strategy for the Global Board of Trustees
• Partner with RMHC Global team members to ensure internal communications messages are integrated and consistent across all channels for the greatest impact and alignment with the RMHC strategic vision
• Develop hierarchy and processes for internal communications messaging and vehicles
• Provide meeting support for Global team meetings, System webinars, employee engagement initiatives and conferences to connect internal audiences to our priorities and purpose
• Liaise with RMHC Field Operations and Global PR/external communications to support crisis management and communication to internal stakeholders
• Measure and present the effectiveness of internal communication efforts through monitoring and analysis of performance metrics

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $98,140 – $125,130 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

• Bachelor’s degree in communications, or related field
• 7+ years of experience in communications management or relevant professional experience in internal communications
• Natural storyteller with excellent speaking, writing and editing skills; can easily simplify messages, show versatility as a communicator in adapting style for varied audiences
• Detail-oriented with the ability to plan, schedule and prioritize; manage time effectively with competing and concurrent priorities while adhering to standards, timelines, effective communication, and collaboration
• Demonstrated ability to apply principles and practices globally, across cultures and borders, to enhance internal and system-wide communications
• Ability to influence, manage and collaborate with senior leadership, cross-functional teams and Chapter partners
• Experience in Executive communications
• Flexibility to anticipate and respond to changes in strategic direction and operating practices and embrace ambiguity and continuous improvement
• A team player with a desire to collaborate as part of an integrated team, while also able to work independently with minimal direction
• A proactive and ready learner with an open, honest and respectful communications style and approach
• A strong relationship builder and solutions-focused problem solver
• Energy and passion for the RMHC mission

• Partner with the business to drive effective and efficient communications, through the development of internal communications strategies
• Act as a trusted advisor on communications strategies and best practices for internal stakeholders
• Drive proactive and reactive communication planning to clearly communicate organizational initiatives and projects to employees and the RMHC System that drive awareness, pride, and collaboration
• Plan, edit and write compelling content for a variety of internal communications mediums and System resources
• Draft messages, scripts, and PPT presentations for the Senior Leadership Team (Examples: Conference presentations, emails, System videos)
• Develop and support the communications strategy for the Global Board of Trustees
• Partner with RMHC Global team members to ensure internal communications messages are integrated and consistent across all channels for the greatest impact and alignment with the RMHC strategic vision
• Develop hierarchy and processes for internal communications messaging and vehicles
• Provide meeting support for Global team meetings, System webinars, employee engagement initiatives and conferences to connect internal audiences to our priorities and purpose
• Liaise with RMHC Field Operations and Global PR/external communications to support crisis management and communication to internal stakeholders
• Measure and present the effectiveness of internal communication efforts through monitoring and analysis of performance metric