RN - Hospice Intake at Four Seasons Home Care

Flat Rock, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Oct, 26

Salary

0.0

Posted On

09 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Experience, Hospice Experience, Customer Service Skills, Pain Management, Symptom Management, Collaboration, Communication Skills, Organizational Skills, Regulatory Compliance, Electronic Medical Records, Medication Review, Triage, Interdisciplinary Teamwork, Patient Care, Documentation, Scheduling

Industry

Hospitals and Health Care

Description

OUR ACCOLADES. Four Seasons is proud to have been named one of Modern Healthcare’s Best Places to Work, and to have been Living Wage Certified in Western North Carolina [https://fourseasonscare.org/four-seasons-living-wage-certified/]. Our approach to providing not only excellent care to our patients and families, but also providing the same heartfelt care and commitment to our employees, leads us to be recognized as not only a leader in hospice and palliative care, but also a beacon of excellence as an employer in Western North Carolina. [https://fourseasonscare.org/four-seasons-living-wage-certified/] OUR BENEFITS. FOUR SEASONS OFFERS AN EXCELLENT BENEFITS PACKAGE FOR BOTH FULL TIME AND PART TIME ELIGIBLE EMPLOYEES, WHICH MAY INCLUDE: * Competitive Salaries, Reviewed Annually * Annual Operational Performance Bonus Opportunities * $0 Employee Premiums on Medical Insurance * Annual $600 Well-Care Benefit Towards Self-Care, Childcare, Pet Care, or Elder Care * Medical & Dental Insurance Benefits First of the Month after Hire * 403B Retirement Plan with Employer Match * Generous Paid Time Off Package- 20+ Days of PTO Per Year * Up to 6 Paid Holidays * Employer Paid STD, LTD, & Life Insurance * Employer Paid Teletherapy & Telemedicine Coverage * Health & Dependent Care Flexible Spending Accounts * A Robust Employee Wellness Program [https://fourseasonscare.org/join-our-team/vibrant-4-life/] * Up to $3k in Tuition Reimbursement Each Year Hospice Intake RN Reports To Director of Care Access & Admissions Status Exempt Shift Refer to Offer Letter: Rotating, 4 10s/week with rotating holiday on call and rotating weekends Location Refer to Offer Letter Summary The Hospice Intake RN is responsible for coordinating all aspects of the referral-to-admission process to ensure timely, patient-centered, and cost-effective hospice services can be delivered efficiently. In collaboration with the Care Access Team, Admission RNs, referral partners, providers, patients, and families, the Hospice Intake RN facilitates the transition of patients into hospice care. Responsibilities include obtaining and reviewing clinical information, coordinating provider orders, completing eligibility reviews, scheduling admissions, entering and maintaining accurate clinical information within the electronic medical record, coordinating medication review and pharmacy processes, including medication order entry as well as serving as a clinical resource throughout the admission process. The Hospice Intake RN prioritizes referrals based on patient needs and collaborates with interdisciplinary team members to ensure responsiveness, regulatory compliance, and exceptional service to patients and families. Essential Duties & Responsibilities * Practice within the scope of licenses, certification, or registration, where applicable, and as required by law and regulation * Obtain all necessary and required clinical information for all incoming referrals in coordination with the Care Access Team * Obtain and coordinate verbal orders from referral partners as needed * Contact families and schedule hospice admissions * Complete hospice eligibility reviews and medical criteria summaries, present findings to hospice physicians or advanced practice providers, and obtain admission approval as appropriate. * Coordinate provider face to face visits with the provider scheduler as required * Triage all informational calls and coordinate scheduled visits with applicable clinicians * Daily collaboration with Team Leaders and families to ensure timely start of care for all pending referrals * Perform other but similar duties, such as providing emergent on call patient needs coverage * Complete pre-admission screening to determine the correct FS service line * Coordinate and obtain consents as needed * Assist with Triage or other Care Access Tasks during lower referral volumes * Review referral documentation and enter medication profiles into the EMR to support hospice eligibility review, admission preparation, and continuity of care. * Collaborate with pharmacy providers, physicians, and Admission RNs to ensure timely medication review, coverage determination, and medication availability prior to admission whenever possible. * Perform clinical review of referrals, including diagnosis, medication profile, and supporting documentation, to facilitate efficient admission planning. * Review referrals for hospice appropriateness and identify clinical barriers, medication concerns, equipment needs, or other issues that may impact the admission process. * Knowledge, Skills, and Abilities * Knowledge of Federal, State and Local regulations and Medicare Conditions of Participation * Knowledge of HIPAA privacy rules and regulations * Knowledge of electronic medical records systems * Operating knowledge of Netsmart computer application * Computer proficiency in Microsoft Office * Excellent organizational skills * Excellent interpersonal skills * Excellent written and oral communication skills * Ability to work under pressure to meet deadlines * Ability to interact with various departments throughout the organization * Ability to work flexible weekday and weekend hours * Ability to plan, prioritize and coordinate multiple projects Minimum Qualifications Education: * High School Diploma/GED * RN Degree, BSN preferred. Experience: * Minimum of 2 years clinical experience * Minimum of 1 year hospice experience * Demonstrated superior customer service skills * Demonstrated skill/expertise in pain and symptom management * Demonstrated ability to effectively collaborate and facilitate the work of the interdisciplinary group * Demonstrated ability to execute an effective, supportive, and sensitive response to needs of patients and their families and to staff members Licensures & Certifications: (if applicable) * Valid North Carolina RN license * Valid driver’s license and proof of automobile insurance Summary of Physical Requirements * Prolonged sitting, in excess of four hours per day * Ability to drive and/or transport self to and from work locations * Hand dexterity to include gripping, carrying, pushing & pulling * Fine finger movements to include writing & typing, frequently * Flexion/Extension of arms & wrists * Additional gross motor movements including bending, reaching, twisting, turning, crouching, squatting, & kneeling * Near & far visual acuity * Ability to hear, understand, & distinguish speech and other sounds Intent and Function All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the duties of the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Other Duties: * Practice safety and infection control methods * Participate in the coordination of the patient’s hospice care in accordance with professional standards of practice * Share in providing 24-hour, 7 day per week coverage to patient’s/families by participating in on-call rotation when needed, weekend and holiday coverage per department and agency requirements * Attend staff meetings and mandatory in-services as required * Participate in ongoing education and assumes the responsibility for updating professional skills and maintaining of licensure

Responsibilities

The Hospice Intake RN coordinates all aspects of the referral-to-admission process to ensure timely and patient-centered hospice services. This includes obtaining clinical information, scheduling admissions, and collaborating with various stakeholders to facilitate patient transitions into hospice care.