RN/ LPN CLINIC LEAD - UROLOGY at Horizon Health

Paris, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

39.29

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Nursing, Leadership, Customer Service, Communication, Critical Thinking, Conflict Resolution, Patient Education, Infection Control, Budgeting, Documentation, Team Collaboration, Quality Improvement, Microsoft Products, EHR

Industry

Hospitals and Health Care

Description

Horizon Health is a Critical Access, Rural Health Facility comprised of 25-inpatient beds located in Paris, IL & a multitude of outpatient clinic settings including Family Practice and Specialty Clinics in Paris and surrounding cities. We have been serving residents of Edgar County since 1968 though community education, emergency services, and outpatient care. As we continue to expand our services & locations, our community has grown far beyond Paris. Our rich history and strong community support pave the way for the future of healthcare as we serve you—our family, friends, and neighbors. Position Summary: The urology lead will work directly with clinical staff and the outpatient clinic manager to ensure that clinic patients receive high quality care while demonstrating the organization's mission, vision, and values. Essential Functions (Responsibilities/Accountabilities): * Assists with the flow of patients throughout the department to ensure timely patient expectations are met, intervening for busy practice times and/or complex procedures. Assigns staffing assignments daily. Writes necessary protocols and develop/maintain workflows. * Documents all patient and telephone transactions concisely, descriptively, accurately, legibly and completely, while providing excellent service. * Applies critical thinking to complex situations to resolve patient needs. Acts as a resource for conflict resolution. * Models and leads quality customer service by being helpful, friendly, and professional with patients, providers, visitors, and employees. May be asked to stay after hours to accommodate patient care needs on a rotational basis. * Facilitates communication with the clinical team and management team, assisting staff with use of established systems for maintenance, IS, CI, Housekeeping, and safety concern reporting. * Participates in department meetings or committee work including taking meeting minutes and potentially leading/facilitating/organizing as assigned. Works to help develop service line scorecard. * Assists with special projects as assigned including but not limited to new employee orientation, staff competencies, and working with quality nurse and nursing manager to implement quality improvement efforts. * Assists in budget process, quotes, estimated patient visits, departmental FTE, etc. which may include calculating needs. * Serves as an educational resource to ensure patient education was adequately provided and any questions answered. * Employs regulatory standards that ensures sound infection control processes are utilized at all times in the department. * Assists with inventory and requests of routine office supplies. * Assists with implementation and ongoing monitoring of standards and quality assurance activities, refrigerator temps, device certification, etc. to maintain regulatory readiness. * Facilitates weekly team huddle. Will also demonstrate through leadership and example. * Assists with enforcement of policies, including in moment correction. * Acts as “point person” in regard to provider schedules, CME hours, marketing requests and management/scheduling of Urology Reps. Will act as first line of service recovery. * Collaborate with other departments as needed to create seamless care for patients. * The responsibilities listed above are not all-inclusive; other activities may be required in support of the hospital’s goals and objectives. Position Requirements: * Graduate of accredited school of nursing * Current Illinois nursing license. Willing to get Indiana license if practice expands. * Current BLS certification or obtain within 30 days of hire * Previous surgical and/or urology experience required * Previous experience in a leadership role preferred * Excellent customer service skills * Ability to communicate well both verbally and in writing * Ability to perform complex and varied tasks in a fast-paced work environment subject to stress and interruption * Demonstrates leadership through positive interactions and diplomacy regarding conflict resolution and dealing with sensitive issues * Comfortable using Microsoft products and EHR Position Information: Location: 727 E. Court Street Paris, IL 61944 Hours: Monday- Friday 7a-4p Pay Rate: Pay ranges from $24.556/hour to $39.290/hour (rate of pay is based on applicable years of experience) Horizon Health is committed to caring not only for our patients, but for our staff as well. We offer you an extensive total compensation and benefits package. As an employee of Horizon Health, your benefits include a competitive salary, medical, dental and vision insurance, Employee 403(b), health savings account with Company match, as well as Vacation, Sick and Paid Holidays. Intrigued? Don’t wait, apply today. We are actively reviewing applicants for our next RN/LPN Clinic Lead role. Be part of an organization that is dedicated to the growth and development of its colleagues. Here at Horizon Health, our employees speak for themselves. Join our family & begin an incredible career!

Responsibilities

The Urology Lead will oversee patient flow and ensure high-quality care while collaborating with clinical staff and management. Responsibilities include staffing assignments, documentation, conflict resolution, and facilitating communication within the team.