RN/Telehealth Triage | Casual at UPMC

Williamsport, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Education, Disease Management, Medication Management, Healthcare Recommendations, Prescription Refills, Health History Assessment, Documentation, Statistical Data Collection, Telecommunications, Communication, Lab Ordering, Appointment Scheduling

Industry

Hospitals and Health Care

Description

Works from a multi-line centralized communication center, offering triage and health information to patients by prioritizing incoming calls based on clinical acuity. Responsible for assessing the needs of the patient, develops a care plan based upon phone triage assessment, and directs patients to the appropriate healthcare provider/facility if required. Schedule: Limited Casual Primarily Evenings: 3:00 pm - 10:30 pm Occasional Nightshift 2x Holidays / Year 1x Weekend / Month Please note, this is not a Remote/Work-From-Home opportunity. Responsibilities: Provides patient education regarding disease management and medications, and anticipatory guidance and counseling. Provides healthcare recommendations based on assessment of patient needs using approved protocols. Processes prescription refills Know and follow all organizational/departmental policies/procedures Assesses patients by eliciting a focused health history. Documents accurately all call inquiries, communicating complex triage calls with Director and/or physician and takes verbal orders. Assists with statistical data collection Assume responsibility for personal development and education. Provides healthcare information to patients through telecommunications media using the nursing process. Communicates with other departments and pharmacies regarding patient needs, as necessary. Orders labs/testing and schedules appointments with the office as needed Certificate in Nursing required, BSN preferred. 3 years of experience as a Staff RN required. Please note, this this is not a remote or work-from-home position. Licensure, Certifications, and Clearances: Act 34 Cardiopulmonary Resuscitation (CPR) Registered Nurse (RN) - Registered Nurse licensure in the Commonwealth of Pennsylvania required *Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state. UPMC is an Equal Opportunity Employer/Disability/Veteran

Responsibilities

The RN/Telehealth Triage is responsible for assessing patient needs and developing care plans based on phone triage assessments. They provide healthcare recommendations, process prescription refills, and communicate with other departments as necessary.