RN/Telehealth Triage | Full-time at UPMC

Williamsport, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Triage, Health Information, Clinical Acuity Prioritization, Patient Assessment, Care Plan Development, Patient Education, Disease Management, Medication Counseling, Prescription Refills, Health History Elicitation, Documentation, Verbal Orders, Statistical Data Collection, Telecommunications, Nursing Process, Lab Ordering

Industry

Hospitals and Health Care

Description

Works from a multi-line centralized communication center, offering triage and health information to patients by prioritizing incoming calls based on clinical acuity. Responsible for assessing the needs of the patient, develops a care plan based upon phone triage assessment, and directs patients to the appropriate healthcare provider/facility if required. Schedule: 8 hour shifts Days / Evenings As scheduled between 7:00 am - 11:00 pm Every other Weekend & Every other Holiday Note: This is not a Remote/Work-From-Home position. Sign-On Bonus!: In addition to competitive pay & our Total Rewards benefits, we are currently offering a $6,000.00 sign-on bonus to eligible RNs with a 2-year commitment. Responsibilities: Provides patient education regarding disease management and medications, and anticipatory guidance and counseling. Provides healthcare recommendations based on assessment of patient needs using approved protocols. Processes prescription refills Know and follow all organizational/departmental policies/procedures Assesses patients by eliciting a focused health history. Documents accurately all call inquiries, communicating complex triage calls with Director and/or physician and takes verbal orders. Assists with statistical data collection Assume responsibility for personal development and education. Provides healthcare information to patients through telecommunications media using the nursing process. Communicates with other departments and pharmacies regarding patient needs, as necessary. Orders labs/testing and schedules appointments with the office as needed Certificate in Nursing required. 3 years of experience as a Staff RN required. EPIC Experience preferred. Note: This this is not a remote / work-from-home position. Licensure, Certifications, and Clearances: Act 34 Cardiopulmonary Resuscitation (CPR) Registered Nurse (RN) - Registered Nurse licensure in the Commonwealth of Pennsylvania required Current Pennsylvania nursing license, or a multistate license issued by an NLC‑participating state. Employees working on an out‑of‑state NLC license who later establish residency in Pennsylvania must apply for a PA Nursing license within 60 days of their residency change. UPMC is an Equal Opportunity Employer/Disability/Veteran

Responsibilities

The role involves working from a centralized communication center to provide triage and health information to patients, prioritizing calls based on clinical acuity. Responsibilities include assessing patient needs, developing care plans via phone triage, and directing patients to appropriate healthcare providers or facilities as necessary.