DEP (Diploma of Vocational Studies) in heavy vehicle mechanics or a related field;
8 years or more of experience with heavy vehicles;
French and English
English proficiency level: basic reading and writing;
Frequency: daily
Reason: to follow the repair processes of American manufacturers
Valid class 5 driver’s license (class 1 license is an asset).
Responsibilities
Perform all diagnostic and repair work on vehicles, either at the client’s site or at the dealership;
Plan the schedule and route for client visits within the region;
Open repair orders including information related to the vehicle to be repaired;
Identify parts on repair orders;
Obtain client authorization for the work order indicating billable time or cost estimate for planned rates;
Promote seasonal flat-rate promotions, mileage-based maintenance with flat rates, manufacturer-recommended maintenance, or any other advantageous opportunities for the client;
Conduct daily visual inspection rounds;
Make courtesy visits to potential clients to explain the range of services to the fleet manager or repair shop supervisor.
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