Roadside Patrol Officer North and South Region at Racq

, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mechanical Expertise, Auto Electrician Expertise, Roadside Assistance, Safety Focus, Customer Service, Diagnostic Skills, Organization, Autonomy, Rotating Roster, Driving History Management

Industry

Financial Services

Description

Patrol Officers | Mechanics | Auto Electrician At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more. Are you ready to embark on a career where you can be a real-life hero on the road? We are seeking dedicated and enthusiastic individuals to join our elite team of Patrol Officers. With a commitment to safety and positive member experience, RACQ Patrol Officers will apply mechanical and auto expertise to provide exceptional roadside assistance to our members so that no one gets left stranded on the side of the road. No two days are the same, if you want to be part of a team that genuinely makes a difference in people's lives, then apply now! About you Strong safety focus in all aspects of work Trade qualified mechanic or auto-electrician/industry related quals Current C Class Drivers Licence required Demonstrated customer service experience, with a focus on quality interactions Strong diagnostic skills to identify and resolve issues efficiently Highly organised with ability to work autonomously Willingness to work a rotating roster across a 7-day work week Excellent driving history with ability to provide 5-year traffic history report Ability to complete pre-employment medical, drug & alcohol screen and criminal record check Ability to work in locations across Northern Suburbs including Aspley, Banyo, Bowen Hills, Enoggera, Geebung, Indooroopilly, Lawton, Rothwell and Southern Suburbs such as Eight Mile Plains and Slacks Creek. Why join RACQ? It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2032. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions. RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance. At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying. What we offer you: Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include: Financial benefits and discounts on a range of banking, assistance and insurance products Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest. A range of flexible working and leave options, parental leave of 16 weeks, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave. Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP). Invest in your development with in-house development programs and access to an extensive digital learning platform. You can check out all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits Ready to apply to do good stuff daily? Questions or require any adjustments? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete psychometric assessments and/or background checks (which may include working rights, professional references, employment history, qualification/education, professional membership, criminal history, credit, bankruptcy, watch list, politically exposed person, ASIC financial register, directorship and driving history checks) as part of the application process. Want to know exactly which background checks are needed for this role? Reach out to Human Resources at HR@racq.com.au.

Responsibilities

Patrol Officers will utilize their mechanical and auto expertise to deliver exceptional roadside assistance to members, ensuring no one is left stranded. This role requires providing on-the-road support while maintaining a strong commitment to safety and positive member experiences.