Roadside Service Technician, Tow at AAA Oregon-Idaho

Meridian, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

27.75

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Driving, Customer Service, Towing, Problem Solving, Urgency, Physical Stamina, Calm Under Pressure, Operating Service Truck

Industry

Consumer Services

Description

Do you have a passion for automotive and helping others? Join us to become a roadside hero! Location: Greater Boise area for Eagle, Meridian, Nampa and Ada County. Hours: Friday to Monday, 10:00am to 8:30pm Pay: Starting at $24.00, plus up to an additional $3.75 per hour for shift and bilingual differentials along with quarterly safety and other incentives. Full Benefits: Generous employee and family health and dental insurance (75% employer paid!), up to 9% 401(k) employer contribution, life/disability insurance, free AAA membership, professional advancement and more. Key Skills and Requirements: * 2+ years of driving and customer service experience preferred – We Train! * Valid drivers’ license required with an excellent driving record. Position does not require a CDL, however previous towing experience is a plus! * Successful completion of a criminal background screening, DMV background screening, employment verification, and pre-employment drug screen (including cannabis) required. * Tow Technicians must be 21 years or older and are required to obtain a DOT Medical card certification after starting employment. * Able to balance, bend, kneel, and lift up to 75 pounds. * Self-motivated with a sense of urgency and desire to help others * Ability to problem solve and stay positive and calm under pressure As a Roadside Service Technician (Tow Truck Driver) for AAA Oregon/Idaho, you’ll be operating a AAA-owned service truck (either flat-bed or wheel lift truck) within the Greater Boise area, responding to roadside assistance requests from AAA members. Your job is to provide outstanding service while working with members to safely and quickly find the best solution to their issue. Our focus is to keep them ‘On the Go’ by providing options such as tire changes, fuel delivery and minor mechanical repairs. When a ‘Go’ isn’t achievable, we provide a tow to the member’s chosen place of repair. AAA is a not-for-profit, service-based organization. AAA is famous for our roadside assistance and is the number one reason why members join and continue to renew. Your job as a roadside hero is critical to our success. Your sense of urgency, expert training, and desire to help others builds amazing relationships with our members on a daily basis. See our attached job description for more details on the role.

Responsibilities

The technician will operate a AAA-owned service truck within the Greater Boise area, responding to roadside assistance requests from members to provide solutions like tire changes, fuel delivery, or minor repairs. When immediate resolution is not possible, the technician will tow the vehicle to the member's chosen repair location.