Robot Whisperer in Training (f/m/d) - Robotics Deployment & Customer Operat at sewts GmbH

Graz, Styria, Austria -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

0.0

Posted On

17 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Robotics Deployment, Hardware Calibration, Linux, Scripting, Troubleshooting, Customer Training, Mechanical Engineering, Mechatronics, ROS, Computer Vision, Industrial Automation, Technical Communication

Industry

Automation Machinery Manufacturing

Description

Your mission Robots couldn’t handle soft materials. We fixed that. Now we’re scaling it into reality, and we need the sharpest hands-on talents who can make the impossible stick. At sewts, we build the intelligence that lets robots manipulate deformable materials like textiles, towels, cables with human-like precision. Our systems are already deployed in production across Europe and expanding intothe US. We are building a foundational technology stack called sewts.JUPITER. JUPITER uses genAI to simulate realistically the behavior of deformable & soft objects to create corresponding computer vision models and grabbingstrategies. Based on our physical AI, for the first time ever, robots are enabled to handle soft & deformable materials. With over €10M in funding we will bring automation into all untapped industries, like cloth manufacturing, textiles handling, recycling & e-commerce. This is where AI leaves the screen and enters the physical world. And in the physical world, nothing forgives you. Your Mission You make robots work – 7 days a week at customer facilities all over Europe. You will work directly with engineering and customer teams to deploy, operate, and stabilise physical AI systems in real production environments and build the relationships that keep them running. You learn fast, move fast, and solve problems most people avoid. Getting a robot to work in controlled conditions is one thing. Getting it to work reliably, shift after shift, in a messy industrial environment with real operators depending on it, that is an entirely different challenge. That’s yours. What You’ll Actually Do: Gain experience in setting up, calibrating, and validating hardware and software in live production environments. Own first-line troubleshooting diagnose what’s wrong, fix it, and document why it happened. Be part of trusted relationships with customer operators and technical contacts on-site. Train customer staff to work confidently alongside our systems. Monitor deployed systems and catch issues before the customer does. Bring field intelligence back to our engineering team—you are our eyes on the ground. Help build the internal playbooks that make every future deployment faster and smoother. Your profile Who You Are: One of a kind student with roots in mechanical engineering, robotics, mechatronics, or equivalent. You've worked with hardware before and you're not precious about getting your hands dirty. Comfortable with Linux and basic scripting; not afraid to dig into logs and figure things out. You care about what survives contact with reality, not just what works in the lab. Calm and systematic when things break — and things will break. Exceptional communicator: you can hold a technical deep-dive and a customer conversation in the same day. You move fast, think clearly, and fix things without waiting to be told. Willing to travel within Europe for customer deployments (approx. 30–40%). Fluent in English; German is a strong plus. Nice to Have: Experience with ROS, robot arms, or computer vision systems. Exposure to industrial automation or manufacturing environments. You've built or shipped something that had to work under real-world conditions. Previous experience in a deep-tech or hardware startup. Customer-facing experience in a technical role. Why us? Why This Role: You deploy AI that physically acts in the world — not just predicts it Your work runs directly on live production systems that real businesses depend on Small team, extreme ownership, no abstraction layers You shape a category: Physical AI for deformable materials, deployed at scale Real impact is visible on the factory floor, not in dashboards Munich-based, high-performance environment Setup & Benefits: Competitive salary Speciality coffee at office Flexible working setup Regular team events, high trust, low bureaucracy Reality Check: Robots will misbehave. Customers will call at the wrong moment. Edge cases will win. If you want clean problems and predictable days, this is not it. If you want to be the person who makes cutting-edge physical AI survive contact with the real world — welcome to sewts. Your Talent Partner We want to ensure a smooth recruitment process for you. If you have questions or would like to know more about this role, your Talent Partner, Fatima, is there to support you. You may use the following channels to connect with her: Email: fatima.sakhawat@sewts.de WhatsApp: +49 1577 74 44 352 About us At sewts we are automating complex processes by teaching robots human-like perception skills. We are a young, ambitious, and diverse team of eight different nationalities with the mission to become the global go-to Partner for automated processing of deformable and soft materials. We are always willing to push our boundaries to reach our goals and targets, while learning from the daily challenges of an emerging startup. We are always on a hunt for likeminded individuals who are passionate about robotics automation, AI and courageous to create an impact. Are you ready?

Responsibilities

Deploy, operate, and stabilize physical AI systems in real production environments across Europe. Act as the primary technical contact for customers and provide field intelligence to the engineering team.