Premier Automation is hiring a Robotic Field Service Technician to join our team in Monroeville, PA. We’re a full-service automation integrator specializing in custom electrical control solutions—including robotics, drives, and industrial systems—for manufacturers across North America.
In this role, you’ll travel to customer sites to troubleshoot, repair, and maintain robotic systems from top OEMs like FANUC, ABB, and KUKA. You’ll perform preventive maintenance, replace damaged components, execute software updates, and support safe, efficient system operation through clear documentation and basic operator training.

EXPERIENCE AND QUALIFICATIONS

Required Skills:

• Familiarity with industrial robots and teach pendant programming
• Ability to read and interpret mechanical and electrical schematics
• Understanding of robotic safety protocols (e.g., ANSI/RIA standards)
• Solid troubleshooting and problem-solving skills
• Ability to operate standard hand tools and diagnostic equipment such as multimeters
• Customer service and communication skills, with the ability to represent the company professionally during on-site service visits
• Basic computer skills, including Microsoft Word, Outlook, and Excel

Preferred Qualifications:

• Associate degree in a related technical field such as Electrical Technology, Engineering Technology, Robotics, or similar discipline strongly preferred
• OEM robot training certifications (FANUC, ABB, etc.) would be a bonus
• Experience with PLCs and I/O systems
• 3+ years of experience in industrial automation or robotics

DUTIES AND RESPONSIBILITIES

In the role, you will:

• Diagnose faults on robotic arms (e.g., FANUC, ABB, KUKA)
• Perform preventive maintenance and system calibration
• Execute software updates and maintain system backups
• Replace worn or damaged components, including motors, encoders, and controllers
• Interface with automation and drive systems to support overall functionality
• Provide detailed service documentation and clear customer-facing reports
• Train operators on basic maintenance tasks and safety protocols
• Serve as a key point of contact for customers during service calls, maintaining professionalism and clear communication throughout each visit
• Document all service work thoroughly, including system changes, performance notes, follow-up recommendations, and service reports for internal teams