Robotics Competence Center Manager at STOW Group

Lokeren, East Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Teamwork, Project Management, Technical Documentation, Training, Customer Support, Feedback Loop, Problem Solving, Leadership, Technical Expertise, After Sales, Helpdesk Management, Compliance, Innovation, Robotics, Logistics

Industry

Industrial Machinery Manufacturing

Description

Company Description Movu Robotics, a company within the stow Group, is on its way to becoming a global leader in the design, development, and implementation of warehouse automation solutions. With cutting-edge technology and an integrated ecosystem of scalable and innovative solutions, we are redefining supply chain efficiency. Movu makes robotic automation accessible to all logistics operators, regardless of their size or technological maturity. Innovation ; Ambitious growth ; Advanced technologies ; Next-generation robots. That’s the DNA of Movu Robotics.Thanks to our in-house design and manufacturing capabilities, we offer a dynamic and hands-on work environment filled with technical challenges and growth opportunities. 🌍 We are a fast-growing international company, looking for passionate individuals ready to innovate at every level. At Movu, we value your talents because your strengths are our strengths too. Looking to grow professionally? There’s a place for you at Movu Robotics. Join us and help shape the future of intralogistics. Job Description 🌍In a International & innovative environment the Competence Center Manager will : ✅ Manage the product knowledge base for After Sales usage. ✅ Organize the 24/7 Helpdesk function to support regional field service teams, direct customers, and integrators. ✅ Build and develop the second-level competence team (technology experts). ✅ Create and manage technical documentation for legal compliance and optimize knowledge for service & customer operations. ✅ Drive the feedback loop from the field to R&D & engineering to improve reliability and serviceability. ✅ Organize and manage the technical training center for internal and external customers. Why join us? 🌟 A strategic role at the heart of logistics innovation 🤝 A passionate and collaborative team 📈 Growth opportunities within an international group Qualifications ✔ Education: Bachelor’s degree in Computer Science, Electrical Engineering, or related technical field (or equivalent experience) but more than a degree, we are looking for personality and experience ✔ Experience: Minimum 10 years in a similar role within an industrial environment. ✔ Skills: Excellent communication, teamwork, and ability to manage multiple projects. ✔ Languages: Dutch & English fluently spoken and written. Additional Information What do we offer you? A place in an enthusiastic, young organisation with the necessary ambitions The necessary freedom and opportunity to take initiative. An intensive training by experienced people. An attractive salary in an international environment with many benefits: Company car with fuel card/charging pass Group & health insurance Meal vouchers (8€) Net allowances CAO90 Bonus Laptop iPhone + subscription 20 days of vacation plus 12 extra days for working a full year on 40h-workweek instead of 38h (32 leave days in total) Satellite office in Berchem ( Antwerp ) Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.

Responsibilities

The Competence Center Manager will manage the product knowledge base for After Sales and organize a 24/7 Helpdesk function to support various teams. They will also build a second-level competence team and create technical documentation for compliance and operational optimization.