Job Title
Robotics Field Engineer I-III
Job Category
Product Support
Job Description
What starts with YOU, moves the world!
Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Robotics Field Engineer I-III based at our Greenville, NC location.

What you will do:

• Prepare robotic vehicles for customer delivery, including calibration, factory acceptance testing, and safety checks.
• Troubleshoot and repair electro-mechanical issues to maintain optimal system performance.
• Commission and validate systems on-site, including wireless communication surveys, safety assessments, and software interface testing.
• Create clear technical documentation and deliver hands-on operator training to customers.
• Lead or assist with customer acceptance testing during pre-delivery and on-site installation phases.
• Support virtual testing and commissioning activities.
• Track system performance and uptime, analyzing issues for long-term improvements.
• For Level I: Provide support to more senior Field Engineers (II–IV) on projects and service calls.

Who you are:

• A hands-on problem solver who thrives in technical, fast-paced environments.
• Able to explain complex technical information clearly to customers and teammates.
• Detail-oriented, with a strong focus on safety and precision.
• Adaptable and calm under pressure, even when troubleshooting on-site.
• Collaborative and eager to learn from and support others.

What you will need:

Level I:

• Bachelor’s degree in Engineering
• Associate’s degree with 1 year of relevant experience
• 7 years of industry experience in lieu of a degree

Level II:

• Bachelor’s degree in Engineering with 2 years of relevant experience
• 7 years of industry experience in lieu of a degree

Level III:

• Bachelor’s degree in Engineering with 3 years of relevant experience

Skills, Experience, & Abilities

• Troubleshooting:
• Experience with electro-mechanical systems
• Ability to read and understand electrical schematics, wiring diagrams, 3D models, and mechanical assembly drawings
• Familiarity with wireless communication systems
• Technical:
• Proficiency with Windows operating systems
• Experience in device programming
• Understanding of networking concepts, hardware, and software
• Knowledge of wireless technologies
• Communication:
• Strong written and verbal communication skills in English
• Ability to remain professional and composed in challenging situations
• Experience interacting directly with customers in technical environments

Who we are:
Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit
hyster-yalecareers.com.
What we offer:
Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

• Prepare robotic vehicles for customer delivery, including calibration, factory acceptance testing, and safety checks.
• Troubleshoot and repair electro-mechanical issues to maintain optimal system performance.
• Commission and validate systems on-site, including wireless communication surveys, safety assessments, and software interface testing.
• Create clear technical documentation and deliver hands-on operator training to customers.
• Lead or assist with customer acceptance testing during pre-delivery and on-site installation phases.
• Support virtual testing and commissioning activities.
• Track system performance and uptime, analyzing issues for long-term improvements.
• For Level I: Provide support to more senior Field Engineers (II–IV) on projects and service calls