What We Are Hiring
We are looking for individuals who are ready to join our team right away.
About US
Rocky MTN Chocolate’s Kelowna franchise locations are locally owed and operated by our team, and is part of the TJ’s Group of Companies. We are excited for your application and interest in continuing our local goals of providing amazing products alongside of spectacular service. We are looking for candidates who are as passionate about customer service as they are about chocolate.
Rocky Mtn Chocolate Canada was founded in Whistler, BC in 1988, and was cultivated by a husband and wife team, Brian and Tammi Kerzner. With a love for chocolate and a passion for business, they developed Rocky into the national brand it is today. With dedication to providing the best that chocolate and confection has to offer, Brian and Tammi have shared their passion with others, hosting 54 franchise locations coast to coast.Working in small batches and entirely by hand, our sweets boast a uniqueness in both product and experience with our chocolate sourced from Guittard, one of the longest running cocoa manufactures in North America. With our dedication to sourcing the best ingredients, and producing the best hand made products we are proud to be memebers of the World Cocoa Foundation.
What We Do
Step into a Rocky Mtn Chocolate and you’ll get that ‘kid in a chocolate shop’ feeling again. Known for our incredible boxed chocolates as well as our traditional caramel apples, we believe the experience of watching our products made it is just as delightful as eating them. Come and watch fudge being made by hand or apples dipped in decadent caramel than in one of our stores.
Today, we continue to focus on providing the absolute best, in ingredients, taste, and experience while modernizing the world of chocolate as we know it. As we continue to grow, we place emphasis on remaining a Canadian, small, family run business and look forward to the future of confection.

• Communicate clearly, concisely and accurately in order to ensure effective store operations
• Able to work in a team and/ or individually
• Demonstrate optimism, integrity and honesty
• Maintains friendly demeanour and positive attitude
• Acknowledge customers and help to understand customer needs and wants
• Help to sustain a clean and properly merchandised store appearance
• Eagerly adapts to customer feedback and any opportunities for improvement
• Demonstrate strong team building skills
• Knowledge of all products and dietary restrictions
• Eager to help customers both behind the counter and in front
• Sample products for customers to enjoy
• Able to keep calm demeanour during high volume periods
• Enthusiastic about working with people and acknowledging the “customer comesfirst” approach
• Dedicated to providing a unique and enjoyable customer experience
• Keep the store clean by sweeping, mopping, doing dishes, windows and restockingshelves.
• Must be able to lift heavy boxes up to 40 lb