Romanian Content Moderator – Social Media at Flowdesk

Porto, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

11 Oct, 26

Salary

0.0

Posted On

13 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Romanian Fluency, English Proficiency, Content Moderation, Emotional Resilience, Objective Decision Making, Attention To Detail, Stress Tolerance, Professional Empathy, Digital Safety, Communication Skills

Industry

Financial Services

Description

Role Overview Are you fluent in Romanian and English? Do you have the emotional resilience to help maintain a safe and positive online community? We are seeking Romanian-Speaking Content Moderators to join a specialized team in Porto, Portugal. In this role, you will be on the front lines of digital safety, reviewing user-generated content for a world-leading global social media and video platform. Your local market insights and quick judgment will ensure the platform remains secure and compliant with legal guidelines. Important Project Note: Due to the nature of content moderation, this role involves regular exposure to sensitive, explicit, or potentially disturbing material. Candidates must possess high emotional balance, maturity, and psychological resilience. Key Responsibilities Review, evaluate, and moderate user-uploaded video, text, and image content according to platform safety guidelines. Identify and flag content that violates legal regulations, copyright laws, or community policies. Work efficiently to maintain established quality standards and quick response metrics. Handle policy adaptations smoothly and follow step-by-step internal procedures for escalating sensitive cases. Requirements & Profile Needed Languages: Native or proficient level of Romanian paired with a strong intermediate level of English (B2 minimum). Skills: Strong verbal and written communication, objective decision-making skills, and sharp attention to detail. Mindset: High levels of professional empathy, stress tolerance, and emotional stability when dealing with complex digital media. Location: Ready to work fully on-site in Porto, Portugal. Work Schedule & Rotational Shifts Location: Fully office-based (100% On-Site) at our modern operations hub in Porto. Schedule: 24/7 coverage, operating on rotational shifts from Monday to Sunday. Shift Rotation Blocks: 07:00 AM – 04:00 PM, 02:00 PM – 11:00 PM, or 10:30 PM – 07:30 AM. Relocation Support For eligible candidates moving internationally to join this project in Portugal, we offer a dedicated relocation framework: Accommodation Support: Access to company-shared accommodation for up to 12 months (specific structural terms are thoroughly reviewed during your interview). Note: Initial flight and travel tickets are not covered under this relocation plan. Compensation & Financial Benefits We offer a stable, fully compliant local package designed around Portuguese labor standards: Base Salary Structure: A fixed monthly base salary distributed over 14 months per year. Food Allowance: A dedicated daily meal subsidy allowance paid for every actual working day. Welcome Bonus Structure: Includes eligibility for a structured sign-on bonus, distributed in equal monthly installments over your first year of employment depending on your specific onboarding cohort. Full initial training and ongoing psychological support systems provided by the company from day one.

Responsibilities

Review and moderate user-generated video, text, and image content to ensure compliance with platform safety guidelines and legal regulations. Identify policy violations and escalate sensitive cases following internal procedures.