Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Romanian language Customer service roles in Sofia, Bulgaria - Relocation Pa at Mercier Consultancy

Cluj-Napoca, , Romania -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Romanian, English, Customer Service, Communication, Problem-solving, Customer-centric, CRM Systems

Industry

Holding Companies

Description

Mercier Consultancy is pleased to announce exciting openings for Romanian Language Customer Service Representatives in Sofia, Bulgaria, including a relocation package to assist you with your transition! We are seeking enthusiastic and motivated individuals who are dedicated to providing excellent customer support to our Romanian-speaking clients. In this role, you will be the key point of contact for our Romanian-speaking customers, handling their inquiries, providing solutions, and ensuring a positive experience with our services. Your contributions will be essential in fostering customer loyalty and satisfaction. Responsibilities Deliver outstanding customer service in Romanian and English via multiple communication channels Address and resolve customer inquiries and issues promptly and professionally Document all customer interactions accurately in our CRM system Work collaboratively with teams to ensure effective resolution of customer concerns Gather customer feedback to drive enhancements to service quality Stay informed about product offerings and updates to assist customers effectively Engage in ongoing training to continuously improve customer service skills Fluency in Romanian and English with excellent communication skills Previous experience in customer service or a related field is preferred Strong problem-solving abilities and a customer-centric mindset Able to thrive in a fast-paced environment while managing multiple inquiries Exceptional attention to detail and strong organizational skills Passionate about delivering remarkable customer experiences Knowledge of CRM systems and customer support tools is a bonus Competitive Monthly Salary Relocation paid to Bulgaria Help finding apartment Paid training and growth possibilities and more

Responsibilities

The representative will serve as the primary contact for Romanian-speaking customers, managing inquiries and providing effective solutions to ensure a positive service experience. Responsibilities include delivering service in Romanian and English across multiple channels and accurately documenting all interactions in the CRM system.