Room Attendant - $24.50/hour - Full-time at Salamander Hospitality, Llc

Aspen, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

24.5

Posted On

23 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cleaning, Attention to Detail, Customer Service, Time Management, Teamwork, Confidentiality, Safety Compliance, Organization, Communication, Problem Solving

Industry

Hospitality

Description

POSITION OBJECTIVE The Room Attendant is responsible for maintaining clean, comfortable, and well-presented guest rooms while delivering attentive, courteous, and efficient service. This role is essential to ensuring a positive guest experience and upholding Salamander Hotels & Resorts’ standards of quality, safety, and hospitality. ESSENTIAL JOB FUNCTIONS * Thoroughly clean and service assigned guest rooms according to established standards. * Make beds, change linens, and replenish guest amenities and supplies. * Remove trash and soiled linens from guest rooms and hallways. * Clean bathrooms, floors, furniture, fixtures, and high-touch surfaces. * Complete all pre-cleaning duties, including stocking housekeeping carts with linens, guest supplies, and cleaning products. * Maintain cleanliness of hallways, closets, and assigned public areas as applicable. * Restock and organize housekeeping closets and replenish chemical bottles for daily operations. * Clean guest rooms with the door closed unless otherwise requested by the guest. * Report missing items, maintenance issues, and safety hazards promptly to the Housekeeping Supervisor or Manager. * Handle lost-and-found items in accordance with established procedures. * Maintain guest privacy, confidentiality, and room security at all times. * Assist in laundry when needed. * Perform additional duties as assigned by management. EDUCATION/EXPERIENCE * High school diploma or equivalent preferred. * Prior housekeeping or hotel experience preferred but not required. * On-the-job training provided. REQUIREMENTS * Comply with Salamander Hotels & Resorts standards and regulations to encourage safe and efficient hotel operations. * Must be able to maintain confidentiality of information. * Ability to understand basic spoken and written English sufficient to follow safety guidelines, work instructions, emergency procedures, and guest service. * Maintain high standards of personal appearance and grooming, including nametag and pin. * Maintain regular attendance as required by scheduling, which will vary according to the business needs of the hotel. * Maintain an attentive, friendly, helpful, and courteous demeanor and approach to all guests, managers, and fellow Service Professionals. * Maintain regular attendance and punctuality in accordance with scheduling needs, including weekends and holidays. * Attend all required hotel meetings and training sessions. PHYSICAL DEMANDS * Long hours are sometimes required. * Must be able to work on feet for prolonged periods in a fast-paced environment. * Frequent lifting, pushing, pulling, and carrying of items up to 25 lbs (linen bags, cleaning supplies, small furniture). * Occasional lifting or moving of heavier items up to 50 lbs with assistance. * Frequent bending, stooping, kneeling, and stretching to clean guestrooms, bathrooms, and public spaces. * Visual acuity to check cleanliness and detect imperfections. * Must be able to hear and respond to guest requests, alarms, and radios/devices. WORK ENVIRONMENT * Service Professionals are required to perform tasks that involve prolonged standing, walking, bending, reaching and lifting. * The department requires the safe operation of housekeeping equipment and handling of cleaning chemicals and supplies in accordance with the established safety standards. * Work is performed in both guest facing and back of the house areas, which may include exposure to varying temperatures, noise levels and frequent interruptions. * The demands of the department include adherence to quality, safety and service protocols, as well as the ability to manage workload fluctuations depending on occupancy. * Service Professionals are expected to demonstrate professionalism, teamwork and commitment to maintaining a clean, orderly and welcoming environment at all times. RECEIPT AND ACKNOWLEDGEMENT I acknowledge and understand that: * Receipt of the job description does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will. * The job description provides a general summary of the position however it is not all inclusive. I know of no limitations that would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions. * Job duties, tasks, work hours and work requirements may be changed at any time. * Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of Aspen Meadows Resort. * I have read and understand this job description: Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours. Currently, 401K Match is $0.50 on the $1.00 of an employee’s contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

Responsibilities

The Room Attendant is responsible for maintaining clean and well-presented guest rooms while delivering courteous service. This includes cleaning, making beds, changing linens, and reporting maintenance issues.