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Room Attendant - Hampton Inn by Hilton Buffalo, TX at Integral Hospitality
Buffalo, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Service, Housekeeping, Cleaning Equipment, Cleaning Products, Following Instructions, Professionalism, Politeness, Attention To Detail

Industry

Description
ROOM ATTENDANT JOB DESCRIPTION  We are looking for a reliable and friendly Room Attendant to join our hospitality team to provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner To be successful as a Room Attendant, you must be honest, pleasant, have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards. ROOM ATTENDANT RESPONSIBILITIES: * Greeting guests and responding to queries. * Changing bed linen and making beds. * Replacing used towels and other bathroom amenities, such as shampoo and soap. * Sweeping and mopping floors. * Vacuuming carpets. * Dusting and polishing furniture. * Emptying trash containers and ashtrays. * Cleaning public areas, such as corridors. * Reporting any technical issues and maintenance needs. * Updating status of guest rooms using an electronic device such as a phone or Tablet. * Returning and restocking cleaning cart at shift end. ROOM ATTENDANT REQUIREMENTS: * Previous guest service and housekeeping experience. * Experience using industrial cleaning equipment and products. * You must work with little or no supervision while meeting high-performance standards.  * Be able to work weekends and holidays. * Report to work with little or no notice whenever needed * Must be able and willing to work long shifts and overtime when needed * Physical mobility and stamina. * Ability to follow instructions. * Professional and polite.
Responsibilities
The Room Attendant is responsible for ensuring assigned guest rooms are fully stocked, cleaned, and serviced to a high standard while also greeting guests and responding to their queries. Duties include changing linens, replacing amenities, sweeping, mopping, vacuuming, dusting, and emptying trash containers.