Room Attendant

at  Hilton Grand Vacations

WHAT WILL I BE DOING?

As the Room Attendant, you will be responsible for maintaining standards of hotel cleanliness set by the Executive Housekeeping. Clean assigned guest rooms by priority and promote the cleanliness of Hallways and Service Landings.

Here’s why you’ll love it here - We offer an excellent benefits package to our full-time Team Members that include:

• Salary Range: $22.94 - $28.67 per hour
• Medical, Dental, and Vision insurance
• Financial Wellness - 401k/pension plan
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

ADDITIONAL RESPONSIBILITIES INCLUDE:

• Empty trash containers and recycling bins, remove all terries and replace with clean ones par to designated layout, remove all soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
• Transport cart with cleaning supplies, amenities and linens to guest rooms, and return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean.
• Replace laundry bags and slips, and make up beds, cribs, and rollaway beds with clean linen.
• Clean closets and door tracks on check-out rooms, under bed(s), chairs and sofa, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities.
• Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV, remote, and cable box, and remove dust, spots, and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones.
• Inspect condition of all furniture for tears, rips or stains and realign furniture to floor plan.
• Open all drawers/doors in check-out rooms, remove items left by guest and dust inside. Replace designated amounts of amenities in desk, drawers, and guest service directory, fire safety, rate cards, and DND sign and replace as needed, and clean and replenish the coffee maker set.
• Vacuum throughout entire room and spray room with deodorizer.
• Handle guest complaints, ensuring guest satisfaction.
• Update status of rooms cleaned on assignment sheet and report any damages or maintenance problems to your supervisor.
• Adhere to fire and emergency procedures, Lost and Found policy including key control, and proper use of cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Perform all other duties as assigned and deemed appropriate by management.
  Don’t wait! Apply today.
  Qualifications

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe at the core of our success are our Team Members. To fulfill this role optimally, you will need to possess the following minimum qualifications and experience:

• High school diploma or equivalent
• Proficiency in English (speak, read, write) to communicate with guests, co-workers, and management
• Working knowledge of proper housekeeping equipment usage
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision
• Interpersonal skills and the ability to work well with co-workers and the public