Room Attendant at Hotel Phillips Kansas City

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cleaning, Customer Service, Attention To Detail, Communication, Time Management, Physical Stamina, Lifting, Housekeeping Standards, Inventory Management, Safety Compliance, Problem Solving, Interpersonal Skills

Industry

Description

Job Summary: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Qualifications Education & Experience: * High School diploma or equivalent and/or experience in a hotel or a related field preferred. Physical requirements: * Flexible and long hours sometimes required. * Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. General Requirements: * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be able to clean 15 guest rooms/credits per day * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Hilton Garden Inn by Hilton Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag. * Comply with Hilton Garden Inn by Hilton Standards and regulations to encourage safe and efficient hotel operations. * Must be able to maintain confidentiality of information. * Perform other duties as requested by management. * Always maintain a warm and friendly demeanor. Duties & Functions Fundamental Requirements: * Employees must always be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. * Thoroughly clean guestrooms according to standards. * Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. * Remove all trash and dirty linen from guestrooms and hallways. * Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable). * Restock housekeeping cleaning cart for next day's use. * Replenish chemical bottles. * Clean room with the door open according to standards. * Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. * Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. * Handle items for “Lost and Found” according to the standards. * Ensure overall guest satisfaction. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Responsibilities

The Room Attendant is responsible for thoroughly cleaning guestrooms and public areas to meet hotel standards. They must also manage housekeeping supplies, report maintenance issues, and provide courteous service to all guests.