Job Ref: HC22229
Branch: BB DERBY - 2355
Location: BB DERBY - 2355, Derby
Salary/Benefits: £ p/h 12.40
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 out of 7 days, including weekends
Hours per week: 20-25
Posted date: 25/07/2025
Closing date: 27/08/2025
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.

EXPERIENCE

• Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

SKILLS AND KNOWLEDGE

• Physical ability to lift, bend, and stand for extended periods.
• The ability to work individually and as part of a team.
• Strong time management skills.
• Attention to detail.
• Flexibility and willingness to learn.
• A ‘Can Do’ attitude.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.
• Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.
• Awareness of safety regulations and compliance.

• Clean and tidy guest rooms to established standards.
• Change bed linens, replace towels, empty trash bins and restock amenities.
• Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
• Sanitize surfaces thoroughly for hygiene maintenance.
• Maintain stock levels of cleaning supplies and toiletries.
• Promptly report any maintenance issues or damages.
• Follow supervisor instructions and adhere to safety protocols.
• Ensure the security of guest rooms and the privacy of the guests.
• Provide professional and respectful service to guests and respond to their requests promptly.