Job Ref: FOR1088
Branch: Forest of Arden Hotel Country Club
Location: Forest of Arden Hotel Country Club, Coventry
Salary/Benefits: £12.50 per hour plus various benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 37.5
Posted date: 05/06/2025
Closing date: 07/07/2025

JOB SUMMARY

To clean and maintain high standards in guest bedrooms on a day-to-day basis.

EXPERIENCE:

Previous experience of working within in a similar operation preferred but not essential.

SKILLS AND KNOWLEDGE:

• Strong Communication skills (verbal, listening, writing).
• Innovative
• Pro-active and reliable.
• Able to work alone and within a team.

The following are specific responsibilities and contributions, critical to the successful performance of the position:

• To be aware of the hotel’s layout and facilities.
• Ensure all rooms correspond with lists given, reporting any discrepancies immediately to housekeeper.
• Collect any laundry and deliver to linen room.
• Remove all trays out of rooms.
• Open all windows in all rooms.
• Place all dirty linen; skips provided.
• Collect clean linen as and when required.
• Identify reject linen and store this separately, to return to the linen room.
• Completes one room at a time to the highest standard and in accordance with the room specification.
• Empty all rubbish into black bags and remove them to service rooms.
• Understand the cleaning schedule and to ensure the correct solvents/cleaning products are used at all times.
• Clean bathrooms to include basins, baths, toilets, mirrors, tiles, and floors, etc.
• Put clean towels in bathroom, folded correctly.
• Replenish all toiletries, as room specification.
• Dust all furniture etc in bedrooms.
• Vacuum all bedrooms.
• Vacuum and dust corridors, clean fire doors, brasses, daily
• Clean service room, daily
• Carry out the ‘Job of the Day’ to the highest standard.
• Hand immediately any lost property to the Head Housekeeper, noting time, place, and date.
• Report all maintenance faults to Head or Deputy Housekeeper
• Ensure all rooms are supplied with adequate stationery and hotel information as room specification.
• Completes any mistakes given by the Housekeeper, handing back at the end of the shift.
• Fully understand all fire and emergency evacuation procedures. Observes Company and Statutory Health and Safety Regulations.
• Keeps uniform smart and clean at all times.
• Attend Departmental meetings, participating when appropriate.
• Attend any training sessions as identified or requested by Head of Department. To be fully trained and to understand COSHH/health and Safety.
• All hotel Policies on Cash, Key and all Controls are adhered to and followed consistently.