ROOM ATTENDANT, THE RUTLAND HOTEL, EDINBURGH

At The Rutland, we pride ourselves on delivering fun and whimsy with a quirky, modern take on Scottish hospitality. Our award-winning, 4-star hotel and apartments offer a truly unique experience for those in the know. Each bespoke room—no two alike—features luxurious finishes and thoughtful personal touches, ensuring every guest enjoys a warm, friendly, and personalised stay.
From weddings and anniversaries to family getaways, lively reunions, city adventures, and golf retreats, we cater to those seeking more than just four walls and a bed. Our passionate team embodies this spirit, creating memorable experiences for every guest. If you love showcasing your personality, working hard, and embracing the excitement of no two days being the same, The Rutland is the place for you!
If what you’ve read sounds good to you then we’d love to speak.

REQUIRED SKILLS

• Attention to Detail – Ensuring that all rooms are cleaned thoroughly and meet the hotel’s high standards, including spotting any maintenance or cleanliness issues.
• Time Management – Working efficiently to clean and prepare multiple rooms within a set timeframe while maintaining quality.
• Customer Service Skills – Being polite, approachable, and responsive to guest requests to ensure a positive experience.
• Teamwork – Collaborating with other housekeeping staff and hotel departments to ensure smooth operations and excellent guest service.

• Cleaning and Sanitising Guest Rooms – Ensuring that guest rooms are cleaned to a high standard, including making beds, dusting surfaces, vacuuming carpets, and sanitising bathrooms.
• Replenishing Amenities – Restocking toiletries, towels, and other room supplies such as tea, coffee, and minibar items as per hotel standards.
• Inspecting and Reporting Maintenance Issues – Checking for any damages or maintenance requirements in guest rooms and reporting them to the appropriate department for prompt repairs.
• Ensuring Compliance with Health and Safety Regulations – Following proper procedures for handling cleaning chemicals, disposing of waste, and maintaining hygiene standards in accordance with hotel policies.
• Providing Guest Assistance – Responding to guest requests for extra towels, pillows, or other amenities and ensuring a comfortable and pleasant stay for guests.