Company Description
At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it’s an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.
Job Description

QUALIFICATIONS

• Prior experience as a Room Attendant in a 5-star hotel or luxury hospitality environment is highly preferred.
• Exceptional attention to detail and the ability to maintain high cleanliness standards.
• Capable of performing physically demanding tasks associated with the role.
• Flexibility to work various shifts, including weekends and bank holidays.
• Knowledge of proper cleaning techniques and chemicals is a plus.
• Eligible to work in the UK.
  Additional Information

Discover a world of unparalleled perks tailored just for you:

• Competitive Salary, service charge and an annual bonus of £1.300 per year.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Social Events and Activities.

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Let your passion shine, visit careers.accor.co

• Clean and maintain guest rooms and suites to the highest standards of cleanliness and presentation.
• Replace bed linens and towels, make beds, and ensure all amenities are replenished.
• Thoroughly clean and sanitise bathrooms, including fixtures and surfaces.
• Vacuum, sweep, mop, and dust guest rooms and common areas.
• Report any maintenance issues or room discrepancies to the appropriate department.
• Provide exceptional service to guests, addressing their needs and requests promptly and courteously.
• Collaborate with the housekeeping team to ensure efficient and timely room turnover.