ROOM ATTENDANT – STAYBRIDGE SUITES, LIVERPOOL.

Our Housekeeping Team give the hotel the ‘wow’ factor. From the moment a guest walks into the hotel and through to their room the Housekeeping Team clean and service guest areas so everything is spotless and well-prepared.
At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.
Staybridge Suites ensure every space features a sense of community, comfort and convenience. With a brand ethos of From Home-to-Home, guests feel like they are at home while on the road. Staybridge Suites operate with fewer colleagues than some of the other IHG brands, so staff need to be naturals when it comes to multi-tasking. Here, you need to be friendly, smart, welcoming and professional – focused on getting the basics right, each and every time.
If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.

• Clean and service assigned rooms or public areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc. May include turndowns, deep cleans and cleaning of kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc
• Ensure that work is accurate throughout and to the highest standard
• Handle and store chemicals in line with hotel regulations and any local legislative requirements
• Greet and acknowledge guests
• Respond to feedback, special requests and act to ensure guest satisfaction
• Notify Guest Services when service is complete so rooms may be sold or occupied
• Report any room unable to be serviced to your line manager according to established procedures
• Report all maintenance issues on daily basis
• Demonstrate personal ownership of the tasks and follow through to get optimum results
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
• Report, turn in, and/or log all lost and found items according to established procedures