ROOM ATTENDANT

As a Room Attendant, you are the face of The Kontiki and you play a key role in creating an unforgettable experience. You will take care of the daily turndown service of The Kontiki. Together with the housekeeping team, you will ensure that all Rooms, suites and public areas are clean and spotless and that The Kontiki standards are safeguarded
Are you ready to set the standard for luxury hospitality? Then we want you on our team!

WHAT DO YOU BRING?

We are looking for a driven professional who works guest-oriented and always strives to exceed the expectations of our guests. You are innovative-oriented, bring fresh ideas and are constantly looking for ways to improve our services. With an entrepreneurial mindset, you will proactively take on opportunities and work independently, while always being performance-oriented and striving for excellent results.

You also bring:

• Flexible employability, evenings/weekends/holidays.
• Preferably several years of experience in a similar position.
• Has insight into the needs of the guest and always puts the guest first.
• Has an enthusiastic, friendly, solution-oriented and guest-oriented personality.
• Looks impeccable (presentation).
• You have spoken and written knowledge of the Dutch and English language. (Spanish and Papiamentu are also desired).

As a Room Attendant you are responsible for:
· Taking care of the daily turndown service.
· Cleaning of rooms.
· Making beds and changing linen if necessary.
· Cleaning and disinfecting bathrooms and toilets.
· Disposal of waste and used crockery and new places if necessary.
· Placing special requests from the guest on the suites.
· Organizing the necessary preparations per suite.
· Checking the arrival suites.
· Assisting guests where necessary (luggage, opening doors, etc.)
· Follow-up of processed requests.
· Stock management of the department.
· Guidance and training of new staff.
· Identify special situations and incidents.
· Replenishment of the minibars in the suites if necessary.
· Improving the cleaning service.
· Maintaining the quality of service (guest experience).
· Ensuring the representative condition of facilities.
· Monitoring procedures of Bon Bini.