ABOUT US

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what’s right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

JOB SUMMARY

The Room Control Specialist gets patient information to assign, control, and log service accommodations for admitted patients. This position coordinates special transfers based on room availability and admission approvals from other facilities. It also serves as a facility liaison for account maintenance tasks to ensure patient account accuracy.

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 1 Year of Experience

• Accepts reservations for incoming patients, urgent admissions, and day surgeries.
• Facilitates transfers from other healthcare organizations with Administration. Collects appropriate demographic and financial data. Approves transfers that meet criteria. Obtains approvals for exceptions to the transfer policies.
• Coordinates with nursing staff and physicians to manage bed shortages, staff shortages, room transfers, and patient overflow.
• Monitors the hospital occupancy and notifies facility identified leadership of impending capacity issues.
• Facilitates bed reconciliation activities with the floors.
• Follows and ensures compliance of system and revenue cycle policies and procedures.
• Monitors and provides reports, as requested, for patient movements and updates for all impending and in-house activities.
• Performs necessary corrections and edits for in-house or pending patient activity.
• Serves as a subject matter expert related to account maintenance tasks and corrections.
• Works specific reports and queues to ensure patient account information is secured for maximum financial reimbursement.