JOB SUMMARY: Supervise work activities of cleaning personnel to ensure clean, orderly and attractive hotel rooms. Assign duties, inspect work and investigate complaints regarding housekeeping service and equipment, and take corrective action, if necessary. Take inventory and train new associates.

ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time-to-time.

• Obtains list of rooms to be cleaned immediately, to include prospective check outs and stay overs.
• Ensures rooms are completed and signed off on in the appropriate time frame.
• Inspects and evaluates Room Attendant work after they’ve completed their job cleaning rooms.
• Assists in training and teaching policies and work procedures.
• Coaches Room Attendants on areas of improvement by showing them what task they missed or did not perform properly when cleaning rooms.
• Reports hazardous conditions in work area or equipment, to Management.
• Periodically inventories supplies and equipment.
• Communicates with guests in a professional and friendly manner.
• Ensures storage rooms and housekeeping carts are clean and organized.
• Uses the chemicals that have been provided in accordance with directions; familiarizes self with material safety data sheets and uses PPE (personal protective equipment) as necessary.
• Practices safety procedures, including bending, lifting and safe use of equipment. Includes following safe procedures for protection against blood borne pathogens.
• Completes the required form, as soon as possible, upon discovering any damage to property in hotel rooms or items missing from room inventory – then submit them to Manager.
• This position requires regular and predictable attendance.
• All other duties as assigned by management.

SUPERVISORY RESPONSIBILITIES : Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include: training associates and planning completion of work.
QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) preferred; or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Proficiency in English language is required in order to effectively communicate with guests/associates.
MATHEMATICAL SKILLS: Ability to recognize numbers, add and subtract two-digit numbers and measuring units.
REASONING ABILITY: Ability to apply common sense understanding to carry out simple one, or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
OTHER QUALIFICATIONS: Willingness to perform any required task within associate’s capabilities in order to effectively meet the needs of the company/guests. Ability to get along well with others.

• Obtains list of rooms to be cleaned immediately, to include prospective check outs and stay overs.
• Ensures rooms are completed and signed off on in the appropriate time frame.
• Inspects and evaluates Room Attendant work after they’ve completed their job cleaning rooms.
• Assists in training and teaching policies and work procedures.
• Coaches Room Attendants on areas of improvement by showing them what task they missed or did not perform properly when cleaning rooms.
• Reports hazardous conditions in work area or equipment, to Management.
• Periodically inventories supplies and equipment.
• Communicates with guests in a professional and friendly manner.
• Ensures storage rooms and housekeeping carts are clean and organized.
• Uses the chemicals that have been provided in accordance with directions; familiarizes self with material safety data sheets and uses PPE (personal protective equipment) as necessary.
• Practices safety procedures, including bending, lifting and safe use of equipment. Includes following safe procedures for protection against blood borne pathogens.
• Completes the required form, as soon as possible, upon discovering any damage to property in hotel rooms or items missing from room inventory – then submit them to Manager.
• This position requires regular and predictable attendance.
• All other duties as assigned by management