ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

ABOUT THE ROLE

We are looking for a service-driven and detail-oriented Room Service Manager to lead In-Room Dining operations at Four Seasons Resort and Residences AMAALA at Triple Bay . Reporting to the Assistant Director of Food and Beverage , you will oversee the full in-room dining experience, ensuring timely, elegant, and personalized service that reflects Four Seasons’ luxury standards.

WHAT YOU WILL DO

• Manage the day-to-day operations of In-Room Dining, including breakfast, lunch, dinner, overnight service, and private bar amenities.
• Lead, train, and motivate the room service team to provide warm, efficient, and intuitive service.
• Ensure all orders are prepared and delivered with accuracy, elegance, and timeliness.
• Oversee scheduling, payroll, and inventory control for the In-Room Dining department.
• Maintain a strong working relationship with the culinary team to ensure menu accuracy and guest satisfaction.
• Handle guest feedback and resolve service issues with professionalism and care.
• Uphold hygiene, safety, and grooming standards in accordance with company and local regulations.
• Support pre-opening setup, team training, and SOP implementation.