Room Service Supervisor at Four Seasons Hotels Limited - Turkey

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

0.0

Posted On

09 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Reading, Writing, Oral Proficiency, Typing, Filing, Telephone Skills, Secretarial Skills, Word Processing, Communication, Confidentiality, Customer Service, Team Collaboration, Report Preparation, Time Management, Problem Solving, Attention to Detail

Industry

Hospitality

Description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep. The Four Seasons Hotel Miami is looking for a Room Service Supervisor who share a passion for excellence and who infuse enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization. *Only candidates holding valid work authorization for the US will be considered for the position.* Join Our Team Imagine yourself having the chance to work for the leading luxury hotel company in the world. Work on a team that is built on mutual respect, collaboration, excellent service and a passion for hospitality. Four Seasons Hotels and Resorts has been named by FORTUNE magazine as one of the 100 Best Companies to Work For. Four Seasons is one of only 14 organizations to have the distinction of being recognized every year since the list’s inception in 1998 and is the highest ranked hotel company on the list. QUALIFICATION REQUIREMENTS: 1. Excellent reading, writing and oral proficiency in the English language. 2. Typing, filing, telephone and general secretarial skills. 3. Must be able to type a minimum of 40 WPM. 4. Previous secretarial, hotel and/or related experience required. 5. Prior word processing software experience preferred. JOB FUNCTIONS: 1. The ability to type correspondence, reports, etc., which includes composition of letters and memorandums. 2. The ability to open and examine incoming correspondence, re-routing mail when appropriate and gather data necessary for response. 3. The ability to handle telephone calls for the executive offices following the standards of Four Seasons Hotels. 4. The ability to ensure proper and correct communication between executive office and other staff. 5. The ability to take minutes when requested. 6. The ability to compose and correspond to all letters to the executive office. 7. The ability to maintain all Rooms Division and Food & Beverage office supplies. 9. The ability to maintain files. 10. The ability to update and maintain the Corporate Policy Manuals and the hotel policy manual as directed. 11. The ability to respond properly in any hotel emergency or safety situation. 12. The ability to perform other tasks or projects as assigned by hotel management and staff. 13. The ability to maintain confidentiality in all matters relating to the Hotel, Home Office, owners, etc. 14. The ability to learn and use various programs in personal computers. 15. The ability to maintain a cordial and professional environment in the office with all visitors and co-workers at all times. The ability to coordinate the flow of applicant interviews for the Rooms Division Manager and Food & Beverage Director and ensure that the process is as smooth and hospitable as possible. The ability to refrain from seeking personal gain from association with the Hotel or Executive Offices or from soliciting any services or products as a representative of the Hotel or Executive Offices. The ability to use all telephone, fax, computer and other equipment for Hotel business only. 19. The ability to follow proper payroll procedures. 20. The ability to answer telephone and use the paging system according to Four Seasons' standards. 21. The ability to type in a proficient manner to ensure a quality and timely product. 22. The ability to proofread all correspondence prior to submission for signature. 23. The ability to maintain all files in accordance with established procedures and standards. 24. The ability to maintain a friendly, caring and helpful attitude with clients, as well as other hotel personnel. 25. The ability to assist in the preparation of reports as required by the Rooms Division Manager and Director of Food & Beverage 26. The ability to keep informed as to the daily hotel activities. 27. The ability to participate in scheduled meetings as requested. 28. The ability to copy, fax or mail any documents, files, proposals, prospectus or applications as needed. 29. The ability to trace reservations and amenities as well as pull and re-file files. What to Expect Be part of a cohesive team with opportunities to build a successful career with global potential. Have the opportunity to engage in diverse and challenging work. Derive a sense of pride in work well done. Be recognized for excellence. We pay a very competitive salary in Miami and offer a robust benefit plan. Great Benefits At Four Seasons Hotel Miami we offer excellent benefits for all our employees. Benefits include but are not limited to: Complementary meals ion our staff cafeteria, uniforms and laundry service, affordable and very complete medical package that includes medical, vision and dental plans based on your needs for you and your dependents. Life insurance for you and your dependents at no cost. Accident insurance. 401K Plan and matching contributions. Complimentary nights in our properties around the world for you to enjoy with your family and friends. Great work environment. Join our team! Lear more about what is like to work at Four Seasons – visit us: http://jobs.fourseasons.com https://linkedin.com/company/four-seasons-hotels-and-resorts https://facebook.com/FourSeasonsJobs www.facebook.com/fourseasonshotelmiami https://twitter.com/FourSeasonsJobs www.twitter/fsmiami We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

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Responsibilities

The Room Service Supervisor is responsible for ensuring exceptional service and communication between the executive office and staff. This role includes handling correspondence, managing office supplies, and maintaining a professional environment.