Room Service (TOS) at Voulgaris Hospitality Group

Corfu, Peloponnese, Western Greece and the Ionian, Greece -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Taking, Delivery, Menu Information, Communication Skills, Customer-Centric Attitude, Working Under Pressure, Timeliness, Quality Standards, Cleanliness, Feedback Handling, Collaboration, Attention To Detail, Organizational Skills, Task Management, Food Safety, Positive Attitude

Industry

Hospitality

Description

Voulgaris Hospitality Group is looking for a detail-oriented and enthusiastic individual to join our team as a Room Service professional. In this role, you will play a crucial part in ensuring that our guests receive exceptional service in the comfort of their own rooms. With a legacy of over 50 years in the hospitality industry, Voulgaris Hospitality Group prides itself on delivering quality service with a strong focus on our guests' needs, and we are looking for someone who can contribute to this mission. As a Room Service professional, you will be responsible for taking and delivering orders, providing information about menu items, and ensuring that every aspect of the guests' room service experience is top-notch. Your role will require excellent communication skills, a customer-centric attitude, and the ability to work efficiently under pressure. Join us as we continue to set the standard for hospitality excellence and create memorable experiences for our guests. Responsibilities Take room service orders from guests via phone, ensuring accurate communication of their requests Prepare and deliver food and beverage orders to guest rooms in a timely and courteous manner Provide information about menu offerings and answer any guest inquiries Ensure that all orders are prepared according to company quality standards and presented attractively Maintain cleanliness and organization of the room service area and equipment Handle guest feedback and concerns promptly and professionally Collaborate with kitchen and housekeeping staff to ensure smooth and efficient service delivery Previous experience in a room service or similar role within the hospitality industry is preferred Excellent customer service and communication skills Ability to work efficiently in a fast-paced environment while maintaining attention to detail Strong organizational skills and ability to manage multiple tasks simultaneously Knowledge of food safety and sanitation regulations Flexibility to work varying shifts, including evenings, weekends, and holidays Positive attitude and commitment to providing exceptional service to guests

Responsibilities

The professional will be responsible for accurately taking room service orders via phone and preparing and delivering food and beverage orders to guest rooms promptly and courteously. They must also provide menu information, ensure quality standards are met, and maintain the cleanliness of the room service area.