Rooms Coordinator Intern at Hilton Grand Vacations

Virginia Beach, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Running Reports, Unit Pre-assignment, Inventory Management, Waitlist Management, Communication, Email Response, Review Response, Website Review, Front Office Functions, Problem Solving, Judgment, Interpersonal Skills, Service Skills

Industry

Hospitality

Description

If you enjoy helping guests, make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. We have a fun, encouraging culture with outstanding training and benefits! We are a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. Our encouragement drives us in making a positive impact and memorable experiences for our owners, team members and guests. Our Team Members are the HEART of what we do and it’s their talent, passion, and dedication that drives the success of Hilton Grand Vacations. What will I be doing: * Provides excellent service while running reports and proactively pre-assigning units to meet owners and guests’ requests. * Managing the inventory, waitlist, out of order units, task reports and the pre-arrival experience by opening channels of communication with housekeeping and Inventory Management. * Responds to emails from HOA Acct and Reservations * Responds to third-party and SALT reviews/messages. * Reviews websites to ensure accurate information is posted and submit changes through Workfront as needed. * Assisting with other Front Office functions as needed. * Carries out reasonable requests by management. Qualifications - External What are we looking for: * High School/GED * 1-3 years related experience. * Ability to read, analyze and interpret complex documents. * Ability to create and interpret business communications and reports. * Minimally intermediate computer skills. * At minimum basic mathematical skills. * Highly skilled in solving practical problems, using good judgment to take care of a variety of variables in guest and business situations. * Excellent interpersonal and service skills. * General understanding of inventory. Why do Team Members Like working for us: * Benefits on day one * Daily Pay* - get your earned pay any time before payday * Recognition Programs and Rewards * Discounted hotel rates worldwide * 401(k) program with company match * Employee stock purchase program * Paid Holidays, Sick days, and Generous Paid Time Off Program * Tuition reimbursement * Numerous learning and career advancement opportunities

Responsibilities

The intern will provide excellent service by running reports and proactively pre-assigning units based on guest requests, while managing inventory, waitlists, and out-of-order units in coordination with housekeeping and inventory management. Responsibilities also include responding to various emails and third-party reviews, ensuring website accuracy, and assisting with general Front Office functions.