Rooms Division Manager - Four Points Greensboro Airport, NC at MAINE COURSE HOSPITALITY GROUP

Greensboro, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Mar, 26

Salary

0.0

Posted On

21 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Problem Solving, Conflict Resolution, Staff Management, Motivation, Communication, Budgeting, Financial Management, Guest Satisfaction, Training, Administrative Reporting, Troubleshooting, Knowledge Of Area, Event Management, Housekeeping, Food And Beverage

Industry

Hospitality

Description

Description Lead our team using your problem-solving skills and leadership abilities! As the Rooms Division Manager, you will be working hands on in the role, serving as the role model and the person to whom they will look up to for guidance, leadership, and support in all areas of the hotel to include Front Desk, Housekeeping, Food & Beverage and Maintenance. You will ensure that all departments are operating efficiently and effectively, and that guest and associate satisfaction is a top priority. The Four Points by Sheraton Greensboro Airport has great opportunity to grow guest satisfaction and associate morale and the expectation is that happens quickly when the next manager steps into this role. Some of the Rooms Division Manager General Responsibilities Include: Oversee and manage the hotel's daily operations, including front desk, housekeeping, maintenance, transportation and food and beverage departments (i.e. all departments of the hotel) Oversee the training and ongoing performance of associates Assist with budgeting and financial management of the hotel Maintain Knowledge of area, events, and hotel offerings Maintain good customer relations, answer questions, resolve concerns in a timely manner Maintain communication between departments Troubleshoot and resolve any issues that may arise Complete Administrative reports as requested Interface with the sales department & revenue management to ensure groups, corporate guests and events are executed as contracted Maine Course Hospitality Group's purpose is to Positively Impact Lives. Our culture is driven by our leaders and associates daily. Living by this philosophy is a must and non-negotiable. Our leaders are expected to place focus on Our Core Values: Integrity ~ Family ~ Fun ~ Respect during every shift. Benefits: Weekly Paycheck Bonus Potential 401k plus generous company match Paid Time Off Health Dental Vision Travel Discounts Company Scholarships for you or your family Leadership and Operational Education Opportunities Requirements Rooms Division Manager Requirements Include: Strong customer service skills with a focus on guest satisfaction Strong interpersonal skills in person, written, and over the phone Excellent problem solving and conflict resolution skills Ability to manage and motivate staff members Ability to stand and walk for extended periods of time Minimum 5-10-year hotel experience, and 5 year or more in a managerial role Schedule flexibility – ability to fill in shifts 24 hours a day Availability Nights and Holidays Weekends are a must as these are the busiest days at the hotel and days off will regularly be on week days This role will require consistent 2pm-12am shift coverage, providing Manager on Duty support during evening/night hours Knowledge and experience in a busy airport hotel with all segments of business including airline crew business Please attach Resume for consideration

Responsibilities

The Rooms Division Manager oversees the hotel's daily operations across all departments, ensuring efficiency and guest satisfaction. They also manage staff training and performance, assist with budgeting, and maintain communication between departments.