MACKAY

We are seeking a passionate, energetic and caring Rostering person with a “can do” attitude, who truly wants to make a difference in the lives of people with a disability.
The role will be permanent part time for a minimum of 20 hours per week, five days per week. With relevant experience and availability, the role can be increased to permanent full-time.
Own It | “How we get the job done”
In Mackay we are fortunate to assist a diverse range of NDIS participants in our Supported Independent Living, Community Access, Programs and Respite Accommodation services. Our clients have a range of disabilities and challenging behaviours. We are seeking a rostering person who is resilient and have a sound understanding of the importance of supporting people in line with our commitment to the NDIS practice standards.
The role would suit a multitasker with a positive attitude and who can work well under pressure.
Keeping Calm & Being Happy | “How you will interact with people and other benefits”
Being part of Engedi means you are making a difference in people’s lives. Our team is made up of people who care and who are committed to enriching the lives of our clients.
Other benefits include:
· Competitive hourly rate
· Supportive and empowering management team; and
· Salary Sacrificing for permanent roles.
Respect | “Who we are and why we do it”
We are people who care. Engedi provides support to people with a disability, their families and communities. Our clients receive services designed to meet their everyday needs and support them to achieve their goals. Our workforce is committed to providing service that is caring, reliable, responsive, flexible, friendly and empathetic. We believe that everyone should have equal opportunities. We advocate for everyone to have a voice. We do this by providing our clients access to quality services and dedicated professionals who can make a real difference in client lives.

· Respond to rostering requests in a timely and responsive manner
· Allocate Casual Relief Staff to vacant shifts
· Update rosters for new service agreements to ensure system information is current and invoicing is accurate
· Prompt and effective management of vacancies/conflicts in the roster as they occur
· Provide excellent customer service in a high volume and demanding professional team environment where there are competing priorities and strict deadlines
· Maintain accurate and timely data including service user and staff preferences
· Respond to and appropriately manage staff queries in regards to their rosters
· Efficient follow through of tasks until completion
· In conjunction with Service Coordinator, ensure that shifts are filled in a timely manner and in such a way as to ensure minimum disruption to clients and ensure maximum cost effectiveness to the organisation
· General administration as required
· Undertake other duties as requested to ensure the smooth running of Engedi Inc.