To co-ordinate the ongoing development of the Rostering system including setting up the system rules for individual rosters, conducting workshops and 1:1 sessions with ward managers on the wards to gather data and gain the tacit knowledge they have accumulated in their experience of producing rosters in order to enter this on to the database. To produce training materials and ensure all users of the system are appropriately trained, conducting training sessions and providing 1st level helpdesk support. To provide day to day support for the staff and ensure appropriate investigation of any errors/dysfunction including verifying the applicability of rules and restrictions and analysis of staff working restrictions and the impact they have on the roster. To provide advice on rostering policy and its implementation, suggest changes to the policy as appropriate.
Undertake such duties as may be required to ensure that the system is fully incorporated within the ward/department. Analysis of complex problems that occur with the users / software and rectification of the issue/s, and seeking support for very complex issues. To compile advice to Heads of Nursing, Matrons, Ward Managers and their deputies on unachievable rosters. Please see the full job description attached

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