ABOUT US

Wesley Mission is a leading Christian organisation with over 200 years of care and community service in NSW and the ACT. As one of the most diverse organisations in Australia, we offer services in aged care, disability, mental health, homelessness, family support, and suicide prevention.
Wesley Home Care is committed to supporting people to live well in their homes and communities. Through personalised, quality care and a passionate team, we help people remain independent, safe, and connected to the things that matter most to them.

ADDITIONAL EMPLOYMENT REQUIREMENTS

As this is an aged care-related position, the successful applicant must:

• Undergo a National Criminal History Check prior to commencement
• current First Aid Certificate (desirable)
• Vaccinations (as per public health orders)

ABOUT THE ROLE

As a Roster Coordinator, you’ll play a pivotal role in developing, managing, and optimising staff rosters to ensure efficient, compliant, and person-centred service delivery for Homecare consumers. You’ll be responsible for maintaining continuity of care, supporting staff wellbeing, and ensuring all rostering practices comply with the SCHADS Award and organisational policies.
This is an excellent opportunity for an organised, solutions-focused professional passionate about making a real difference in people’s lives while supporting frontline staff.

KEY RESPONSIBILITIES

• Develop, manage and publish rosters to meet client care needs and workforce availability
• Respond to unplanned absences and rostering adjustments promptly
• Ensure roster compliance with SCHADS Award conditions, including hours, breaks, and allowances
• Forecast staffing needs based on client trends, referrals, and growth
• Maintain accurate records in client management and rostering systems (Alayacare)
• Communicate roster changes effectively to clients and support workers
• Support performance management by providing accurate workforce data and reports
• Participate in continuous improvement and workforce planning initiatives
• Ensure contract hours, leave coverage, and staffing costs are effectively managed
• Adhere to Wesley Mission’s Work Health and Safety requirements, Code of Conduct, and other organisational policies