ROTL and PPU OSO Team-HMP Fosse Way at Serco Plc

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

0.0

Posted On

19 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organisational Skills, Analytical Skills, Report-Writing, Integrity, Discretion, Communication, Teamwork, Intelligence Gathering

Industry

Facilities Services

Description

Join Us as an Operational Support Officer — ROTL & PPU (HMP Fosse Way) LE18 4WS Salary: Band 8 Are you organised, discreet and driven by purpose? Do you thrive working with sensitive information and playing a vital role in public protection? We’re looking for an Operational Support Officer (OSO) to join our Offender Management Unit. This is a hands-on role where your accuracy and calm under pressure make a real difference. Meaningful impact: Help protect the public by supporting MAPPA, ViSOR records and Release on Temporary Licence (ROTL) processes. Team environment: Work alongside experienced Public Protection Managers, Police Information Officers and security teams. Skill-building: Gain experience in report-writing, intelligence gathering and secure-environment procedures — great for career progression in justice and custodial services. What you’ll do Process and review child and other applications from prisoners in line with the Public Protection Manual. Collate, analyse and present prisoner information to internal and external agencies. Produce timely reports for IRMs and MAPPA meetings. Manage and update ViSOR records and support intelligence gathering and security operations. Assist with the ROTL process and other operational support tasks as directed. What we need from you OSS qualifications or demonstrable experience in a custodial/secure environment. Knowledge of MAPPA procedures, security practice and Serco Custodial Security Strategy (SCSS) desirable. Strong organisational, analytical and report-writing skills — numerate and comfortable presenting statistics. Absolute integrity and discretion when handling sensitive information. A collaborative team-player attitude with clear, confident communication. Why Serco A place you can make an impact – We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you’ll be delivering an essential service that touch people’s lives. A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways. A place for you - We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment. What we offer Salary Band 8 Pension up to 6% Employee Assistance Programme Chance to contribute to innovation in the public services A company passionate about diversity and inclusion A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality A safe and supportive culture A company passionate about diversity and inclusion All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

Responsibilities

The Operational Support Officer will process and review applications from prisoners, collate and present information to agencies, and manage ViSOR records. The role also involves assisting with the ROTL process and supporting intelligence gathering.