Route/ Delivery Coordinator- Dry Cleaning at Sun Country Cleaners, LLC

Largo, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Route Management, Manifest Generation, Route Planning, Customer Setup, Route Monitoring, Organization, Service Growth Promotion, Area Canvassing, Customer Retention, Route Coverage, Driver Training, Communication, Uniform Compliance, Defensive Driving Training, Leadership, Proactivity

Industry

Description

Description Route Coordinator We are seeking a highly organized and proactive Route Coordinator to manage daily route operations, drive service growth, and oversee driver training for a large Dry Cleaning operation. Daily Tasks & Operations Hours: Monday- Friday: Typically 7:00 AM - 3:00 PM Working hours are subject to and will change based on factors such as, but not limited to, business volume, operational or personnel issues, traffic conditions or modifications to assigned tasks. Manifest & Planning: Generate all manifests for route drivers and assist drivers with route planning and organization. Customer Setup: Prepare new customer packets with bags, hooks, and necessary materials. Monitoring & Organization: Monitor Route tracking for potential problems or errors, and ensure route racks and work areas are organized and clean. Ongoing Responsibilities: Growth Promotion: Identify areas for route growth and actively work to promote route service. Canvassing: Target communities with limited stops but many potential customers (Area Canvassing). Customer Retention: Reach out to customers who have stopped using the service to address any issues they may have had. Route Coverage: Cover routes when other drivers are unavailable. Driver Training & Management Onboard and train all new route drivers. Maintain communication with customers to assess satisfaction with route service. Ensure all drivers are in Sun Country uniform tops and acceptable walking shorts or pants, and closed-toe shoes. Host a weekly defensive driving training meeting with all drivers, which includes new business updates and follow-up on ongoing items. Requirements Availability & Flexibility: Ability to work Monday–Friday, typically 7:00 AM–3:00 PM. Must be flexible, as working hours are subject to, and will, change based on business volume, operational or personnel issues, and traffic conditions. Organizational Skills: Must be highly organized and proactive. Leadership: Ability to effectively manage, assist and coach route drivers daily with all aspects of their route. Growth Focus: Ability to identify areas for route growth, promote route service, and actively engage in area canvassing to target potential communities. Customer Service & Retention: Ability to maintain communication with customers to assess satisfaction and effectively reach out to customers who have stopped using the service to address issues. Training and Management: Experience in onboarding and training new route drivers. Must be able to host a weekly defensive driving training meeting with drivers, covering new business updates and follow-up on ongoing items. Operational Coverage: Must be prepared to cover routes when other drivers are unavailable or call out.

Responsibilities

The Route Coordinator will manage daily route operations, including generating manifests, planning routes, and ensuring work areas are organized. Ongoing responsibilities involve promoting service growth, canvassing for new customers, retaining existing ones, and covering routes when drivers are unavailable.