Roving Personal Banker Alaska at Wells Fargo

Ketchikan, Alaska, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

30.0

Posted On

22 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Adaptability, Customer Experience, Relationship Building, Proactive Outreach, Product Knowledge, Digital Solutions, Account Opening, Service Requests, Credit Applications, Judgment, Policy Adherence, Fraud Identification, Professionalism, Cash Handling, SAFE Registration

Industry

Financial Services

Description

About this role: Wells Fargo is seeking a Roving Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. This role will support the districts in Alaska, and temporary housing can be provided through September 30, 2026. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role you will: Provide support across a variety of branch locations within a specific geography where a banker or teller is out of the office or to temporarily cover vacancies Be flexible and adaptable to changing priorities and new surroundings while meeting customer needs Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications Receive direction from managers and exercise judgement within defined policies and procedures Develop understanding of bank products and services to connect to customers' needs Interact with customers to demonstrate care and build relationships Provide appropriate options for bank products and services to customer Refer customers' financial needs to other bankers and partners as needed This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Customer service focus with experience handling complex transactions across multiple systems Experience proactively engaging with customers through outreach via phone or email Ability to educate and connect customer to technology and share the value of mobile banking options Ability to help customers succeed financially by offering introductions to additional team members as appropriate Experience working with others on a team to meet customer needs Experience fostering and developing strong customer relationships Ability to build strong relationships with internal partners Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Ability to interact with integrity and professionalism with customers and team members Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Support customers and employees in resolving or escalating concerns or complaints Job Expectations: Temporary housing can be provided in the Alaska districts through September 30, 2026 Ability to travel 100% of the time within the Alaska districts Commute to the assigned location(s) for the duration of the branch assignment (reimbursement for mileage is provided) Ability to work a schedule that may include most Saturdays Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed This position is not eligible for Visa sponsorship This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary Northern Alaska District Branches: 1078 Klogak Street, Barrow AK 99723 40 College Road, Fairbanks AK 99701 460 Ridgecrest Drive, Bethel AK 99559 Mile 266 Richardson Hwy, Delta Junction AK 99737 360 Lagoon Street, Kotzebue AK 99752 109 Front Street, Nome AK 99762 381 S Santa Claus Lane, North Pole AK 99705 794 University Avenue, Fairbanks AK 99709 South Central District Branches: 1351 Huffman Drive, Anchorage AK 99515 745 E Dimond Blvd, Anchorage AK 99515 202 Marine Way, Kodiak AK 99615 88 Sterling Hwy, Homer AK 99603 512 Seward St, Dillingham AK 99576 44552 Sterling Hwy, Soldotna AK 99664 1 King Salmon Mall, King Salmon AK 99613 908 3rd Ave, Seward AK 99664 6961 Jewel Lake Rd, Sand Lake AK 99502 Southeast Alaska District Branches: 515 Main Street, Cordova AK 99574 9150 Glacier Hwy, Juneau AK 99801 123 Seward Street, Juneau AK 99801 201 N Nordic Drive, Petersburg AK 99833 301 Thompson Road, Craig AK 99921 300 Lincoln Street, Sitka AK 99835 605 Broadway Street, Skagway AK 99840 2415 Tongass Avenue, Ketchikan AK 99901 115 Front Street, Wrangell AK 99929 Valley & Sea District Branches: 320 W 5th Avenue, Anchorage AK 99501 1500 W Benson, Anchorage AK 99503 1701 E Benson, Anchorage AK 99654 16600 Centerfield, Eagle River AK 99577 Mile 187.5 Glenn Hwy, Glenallen AK 99588 600 E Northern Lights, Anchorage AK 99503 301 W Northern Lights, Anchorage AK 99503 705 S Bailey, Palmer AK 99645 5740 Debarr Rd, Anchorage AK 99504 337 Egan Drive, Valdez AK 99686 Pay Range: This job profile is eligible for a 10% pay differential. $21.00-$30.00 Benefits Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees. 401(k) Plan Paid Time Off Parental Leave Critical Caregiving Leave Discounts and Savings Health Benefits Commuter Benefits Tuition Reimbursement Scholarships for dependent children Adoption Reimbursement Posting End Date: 12 Apr 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

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Responsibilities

This role involves providing support across various branch locations in Alaska to cover banker or teller vacancies, requiring flexibility and adaptability while delivering an exceptional customer experience. Responsibilities include building relationships, proposing appropriate products and services, assisting with basic requests like account opening, and adhering to SAFE Mortgage Licensing Act requirements.