MUST HAVES:

• Hands on experience in various project and product delivery methodologies such as:
• Agile
• Waterfall
• Iterative Agile
• Product management
• Proficiency with Microsoft suite including, Word, Excel, Visio, and PowerPoint
• Experience in using technical solution design and prototyping tools to assist in JAD and design sessions with stakeholders
• Experience with OPS I&IT Processes, Standards and artifacts.

MANDATORY REQUIREMENTS

• Hands on experience in various project and product delivery methodologies such as:
• Agile
• Waterfall
• Iterative Agile
• Product management
• Proficiency with Microsoft suite including, Word, Excel, Visio, and PowerPoint
• Experience in using technical solution design and prototyping tools to assist in JAD and design sessions with stakeholders
• Experience with OPS I&IT Processes, Standards and artifacts.

NICE TO HAVE REQUIREMENTS

• Knowledge of courts business processes for criminal justice, family, and civil lines of businesses
• Hands on experience in implementing solutions for criminal justice, family and civil court case management solutions.
• Knowledge of native capabilities of the system that needs to provide the functionality of courts case management.
• Experience in structured methodologies for the design, development, implementation and maintenance of applications.
• Excellent facilitation and presentation skills
• Excellent analytical, problem-solving, and decision-making skills
• Excellent verbal and written communication skills.
• Highly developed interpersonal and negotiation skills
• A team player with a track record for meeting deadlines

DESIRED SKILLS AND EXPERIENCE

• Create detailed integration specification documents, business analysis documents, user stories, business case.
• Knowledge of courts business processes for criminal justice, family, and civil line of business
• Hands on experience in implementing solutions for criminal justice, family, and civil court case management solutions.
• Knowledge of native capabilities of the system that needs to provide the functionality of courts case management.
• Business Analysis experience at the specified level in large IT organizations, preferably within a Public Sector environment
• Hands on experience in various project and product delivery methodologies such as Agile, Waterfall, Iterative Agile, Product management

CRITERIA 1: TECHNICAL SKILLS - 35 POINTS

• Demonstrated experience with technical solution design and prototyping tools to facilitate JAD and design sessions.
• Hands on experience working with DevOps for requirements tracking and defect management
• Demonstrated experience in developing documentation towards production readiness such as support model, SLAs and checklists .
• Demonstrated experience in working with technology, solution design, data, databases, applications and networking techniques, tools and practices.
• Demonstrated experience with SQL queries for data analysis and solving data gaps.
• Demonstrated experience with data mapping, documenting business rules and processes and developing business process maps
• Working knowledge of system concepts and development methodologies to support business applications.
• Demonstrated experience in defect identification and documentation using defect management tools.
• Demonstrated experienced in system testing and user acceptance testing.
• Hands on experience in various project and product delivery methodologies such as Agile, Waterfall, Iterative Agile, Product management

CRITERIA 2: BUSINESS ANALYSIS SKILLS - 30 POINTS

• 8+ years’ experience in business analysis
• Knowledge of courts business processes for criminal justice, family, and civil line of business
• Hands on experience in implementing solutions for criminal justice, family and civil court case management solutions.
• Demonstrated experience, both remotely as well as in-person, facilitating JAD sessions, conducting interviews, and facilitating workshops to elicit, review and confirm business requirements, business process re-engineering, business models, business rules and user interface design.
• Demonstrated knowledge with the key BABOK concepts, tasks, techniques, and skills (e.g., business analysis planning and monitoring, elicitation, and collaboration). BABOK (Business Analysis Body of Knowledge) certification an asset.
• Demonstrated experience in creating user stories/business requirements, personas, customer journey diagrams, business cases, fit-gap analysis, current state business diagrams, and other business requirements artefacts and testing documentation.
• Demonstrated experience working on large case systems implementation. Previous experience working on an implementation of a COTS solution an asset.
• Demonstrated experience in project co-ordination and project management activities.
• Demonstrated experience reviewing and ensuring submitted documentation is complete and accurate.
• Demonstrated experience documenting and analyzing existing business processes, metrics, and measures in order to recommend process improvement opportunities.
• Demonstrated experience working collaboratively with the subject matter experts, managers, staff of business and other groups as required to identify issues and clarify business needs.
• Demonstrated experience ensuring compliance with a defined change management process is followed for any change from agreed scope, schedule, or quality.
• Demonstrated experience conducting research to identify industry best practices, as well as making process improvement recommendations based on findings.
• Demonstrated analytical, problem-solving, and decision-making skills

CRITERIA 3: COMMUNICATION SKILLS - 30 POINTS

• A team player with the ability to coordinate multiple project activities with competing priorities and strict deadlines.
• Demonstrated experience in negotiating with business stakeholders on functional design issues and detailed solution design sessions, negotiating on issues for production.
• Demonstrated experience establishing effective relationships with project stakeholders who are both technical and non-technical.
• Demonstrated experience working with both the business users and IT team; bridging with the IT Project teams to ensure that solution align strategically with client goals, acting on behalf of the client to best communicate the business needs to IT solution teams.
• Demonstrated experience completing work and achieving milestones within the assigned deadlines.
• Demonstrated verbal and written communication skills; interpersonal and negotiation skills; consensus building skills, facilitation skills.
• Demonstrated experience with formal deliverable approval processes.
• Experience in documenting project status reports, project tracking, progress, issues and risks, and presenting to executives and other stakeholders

CRITERIA 4: PUBLIC SECTOR EXPERIENCE - 5 POINTS

• Demonstrated experience working within an organization of equivalent size and complexity to the Ontario Public Service
• Demonstrated experience in working in accordance with policies and procedures of Ontario Public Service would be an asset

Please refer the Job description for details